Office Administrator
Office Administrator
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Job Description
About Us:
Founded in 2017 Coastline Academy is the largest behindthewheel driver education company in the United States. Currently in 9 states and growing we are a peoplefirst technologycentric company with a focus on transparency and efficiency. We are on a mission to rid the world of car crashes by teaching students to be safe and confident drivers for life.
About This Role:
The Office Administrator is a pivotal role responsible for assisting our Office Manager to ensure smooth office operations. This role involves a combination of administrative and logistical responsibilities requiring exceptional organizational and communication skills.
Key Responsibilities:
- Ensure office supplies are stocked and necessary equipment is in good working condition.
- Maintain organization of office files and ensure proper completion of staterequired documentation including certificates and drive logs.
- Scan and upload documentation and mail as needed.
- Oversee office cleanliness standards and assist with cleaning tasks as needed to maintain a professional and welcoming environment.
- Serve as a secondary point of contact for resolving customer inquiries and concerns ensuring prompt and professional communication.
- Provide exceptional support to customers by addressing scheduling documentation or servicerelated questions.
- Collaborate with team members to deliver consistent and positive customer experiences.
- Maintain a customerfirst mindset proactively identifying opportunities to enhance satisfaction and loyalty.
- Ensure all customer interactions align with company values and service standards.
Qualifications:
- Proven experience in office administration or a similar administrative role.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent communication skills and the ability to collaborate with team members.
- Valid drivers license with a clean driving record.
- Proficiency in tools like Slack Gmail Google Sheets Google Docs and office productivity software.
- Detailoriented and committed to maintaining compliance standards.
- A proactive problemsolver who thrives in a dynamic environment.
- Ability to foster a collaborative and supportive team atmosphere.
- Strong multitasking skills and ability to balance administrative and operational responsibilities.
Physical Requirements:
- Must be able to sit for prolonged periods of time in a vehicle
- Must be able to see and hear during all weather conditions
- Must be able to bend stoop kneel touch feel
- Must be able to lift up to 25 pounds at times
We are an Equal Opportunity Employer. That means that we support diversity and inclusion and do not discriminate against qualified employees or applicants because of race color religion gender identity sex sexual preference sexual identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition military status orany other characteristic protected by federal or state law or local ordinance.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
