Database Operations Manager 117854
Database Operations Manager 117854
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Job Description
Job Title:Database Operations Manager
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
The preferred location is New Orleans LA but Jackson MS Little Rock AR and The Woodlands TX may be considered. Relocation assistance is not provided.
Job Summary/Purpose
The official title of this position will be Mgr IT Service Delivery.
This position is for a Database Operations Manager.
The Database Administrator (DBA) team plays a critical role in ensuring the availability performance and security of our enterprise database systems. The database operations manager is expected to lead a team of DBAs (both internal employees and contract resources) through daily operations and strategic initiatives. Working closely with other teams in a multivendor multishore environment the database operations manager must help to foster cooperation between teams to solve complex problems and continuously improve customer experience.
Education Experience and/or Certification:
- Bachelors degree in Computer Science Information Technology or related field. Advanced degree a plus.
- 5 years of experience managing technology operations.
- Strong understanding of database fundamentals and operations (particularly Oracle and SQL Server).
- Demonstrated ability to lead a geographically distributed and diverse team.
- Experience with database security concepts and technologies including rolebased access controls encryption auditing and threat/vulnerability management (TVM).
- Strong communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams and communicate technical concepts to nontechnical stakeholders.
- Microsoft Oracle or AWS certifications are considered a plus.
- Experience managing technology operations in a cloud environment is a strong plus (particularly AWS).
Key Responsibilities
- This position will require occasional afterhours support and management of an oncall roster which includes both employees and contracted support resources.
- Support major events as part of the Incident Management process by providing strong leadership to support resources and clear communications to stakeholders.
- Ensure vulnerabilities throughout our database fleet are managed in accordance with established policies/procedures.
- Oversee all aspects of compliance efforts and ensure a strong control environment is maintained (e.g. SOX security regulatory compliance etc..
- Oversee all aspects of daily operations and ongoing project work (with the assistance of project and program managers).
- Maintain an accurate cost forecast and adhere to budget targets (includes software/hardware licensing/support payroll/expense forecasting outsourcer contract management and project cost management).
- Stay abreast of emerging technologies and best practices in database operations in order to development and execute against a multiyear strategic roadmap.
- Cultivate an environment of cooperation and continuous improvement and maintain constructive working relationships with customers across the enterprise.
- Maintain strong business relationships with our strategic partners and service providers.
- Demonstrated ability to appropriately prioritize and manage workload in a remote environment.
- Demonstrated experience managing IT projects in an outsourced development environment.
- The following skills and technologies are considered a strong plus:
- ServiceNow (Incident Request and Configuration Management)
- Process automation
- Continuous Improvement methodologies
#LITR1
#LIHYBRID
Primary Location: LouisianaNew OrleansLouisiana : New Orleans
Arkansas : Little Rock
Mississippi : Jackson
Texas : The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 117854
Travel Percentage:Up to 25
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her behalf.If you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement:The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the Companys legal duty to furnish information. 41 CFR 601.35(c).Equal OpportunityandPay Transparency.
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol)
The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Required Experience:
Manager
Employment Type
Full-Time
