Institutional Client Account Manager
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Job Description
At Franklin Templeton were advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management wealth management and fintech offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise thats both broad and unique. From our welcoming inclusive and flexible culture to our global and diverse business we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
Institutional Client Service EMEA Is a frontoffice regional service platform that provides onboarding and postsale services to our institutional clients while acting as the clients advocate within Franklin Templeton. We are looking for an Institutional Client Account Manager to join our team in our new representative office in Kuwait.
Working as part of the client coverage team this role will support our Institutional Sales team based in Dubai in providing ongoing administrative and servicing assistance relating to client investments and other operational client support to ensure highquality service experience for our clients and longterm retention of assets and fee revenue for our business.
The role involves overseeing client reporting conducting market studies organizing client review meetings with portfolio managers developing and delivering client training programs coordinating client due diligence events and addressing any adhoc client requests
What qualifications skills and experience would help someone to be successful
Minimum 5 years of client service or related experience in a client contact capacity in the Financial Services Industry working with institutional clientele products servicing needs and information standards
Strong communication skills with an ability to communicate with people on all levels in and outside the company with enthusiasm
Fluency in English and Arabic is critical for this position
Strong focus on prioritization and attention to detail
Able to resolve client challenges and ensure a positive experience.
Ability to multitask while working both independently and in a fast paced team focused environment
Productively use industry standard and business software applications and research tools (e.g. Word Excel Outlook and Powerpoint)
Experience our welcoming culture and reach your professional and personal potential!
Building teams with diverse skills backgrounds and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people but also drives innovation and enables us to deliver better client outcomes. So no matter your interests lifestyle or background theres a place for you at Franklin Templeton. We will provide you with tools resources and learning opportunities to help you excel in your career and personal life.
We want our employees to be at their best. By joining us you will connect with a culture that focuses on employee wellbeing and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee wellbeing and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy saving for lifes adventures taking care of your family members or making a positive impact in your community we aim to have you covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees and we evaluate qualified applicants without regard to ancestry age color disability genetic information gender gender identity or gender expression marital status medical condition military or veteran status national origin race religion sex sexual orientation and any other basis protected by federal state or local law ordinance or regulation.
As part of our commitment to fostering a diverse and inclusive work environment we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally returners individuals who have taken a break from work are also encouraged to explore our job opportunities.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions please send an email to . In your email please include the accommodation or adjustment you are requesting the job title and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
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Required Experience:
Manager
Employment Type
Full-Time
