Snr Manager Customer Quality 23491
Snr Manager Customer Quality 23491
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Job Description
ASM is a leading global supplier of products services and materials for semiconductor processing. For more than half a century innovation has been at the core of everything we do. Our smart ambitious people are dedicated to creating cuttingedge solutions for the worlds leading semiconductor providers. Every day we push the development of nextgeneration computerchip technology always staying a few steps ahead of whats next.
The talented enthusiastic people at ASM are just like you: dedicated to improving peoples lives and unlocking new potential. With our collaborative approach to R&D we advance key semiconductor technologies and platforms like ALD epitaxy PEALD PECVD and vertical furnaces. And we have recently entered the promising highgrowth market: silicon carbide epitaxy. Year after year our innovations help to make chips smaller faster and more powerful. In fact you will find our technology in every aspect of modern life: in AI medical equipment 5G smartphones autonomous driving and more.
As an engineer at ASM youll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging you are given the independence and autonomy to perform at your peak. This work requires thinking outside of the box in an innovative manner so you must have the ability to collaborate with others to deliver creative solutions work well under pressure and pay great attention to small details. Working as part of the Global Quality team this role will work closely with the R&D Engineers (EPI / ALD / PE CVD / VF CVD / PE ALD) with the goal of driving incident management from an engineering standpoint.
Job Description:
Global Quality BU (Business Unit) Engineer. Working as part of the Global Quality team this role will work closely withBusiness Unit Engineers Product Support and other business functionstowardthe goal ofresolving highimpact nonconformance issues that are encountered by our manufacturing & field teams and determined to be of productrelated causes.
Responsibilities:
- Drive a NonConformance Review Board (NCRB) to review NCs determined to be from Productrelated root causes
- Analyze NC data to identify trends systemic causes and repeat issues
- Using the above analytical techniques identify the top priority issues summarize and highlight to potential issue owners
- Work with NC owners on high priority issues toward quick and certain resolution
- Summarize and share NC performancedatawith Key Product Unit personnel
- Work with other members of theQualityteamsand management to roll out efficiency and continuous improvement efforts
- Working with cross functional teamsinstitute methodical approachesto ensure that solutions are focused onpermanent root cause solutions and preventive measures
Qualification:
- Bachelors degree in Mechanical Electrical or Material Science Engineering; Masters is a plus
- 710 years of experience in semiconductor industry or capital equipment or related industry in engineer role with a strong focus on quality
- Experience with Structured Problem Solving (e.g. 8D C4 A3 etc.
- Experience with Project Management
- Experience with Quality Management Systems Quality Assurance Auditsis a plus
- SixSigma Green; Black Belt is a plus
- Ability to collaborate with others in a global setting
- Ability to influence persuade and position the valuebuilding quality within products
- Strong analytical skills with the ability to use logic and data to make factual assessments
- Ability to drive resolution at the root cause level to ensure full resolution of quality issues
At ASM we are committed to supporting our people enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives we enable a culture of continuous exploration and adoption of new ideas. At every step we know that it is our valued people who enable us to deliver excellent products and service to our clients and to make a meaningful difference in society.
So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM find us at asm and on LinkedIn Facebook Instagram and YouTube.
Required Experience:
Manager
Employment Type
Full Time
