PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
The Sr People Advisor will work collaboratively with people leaders and employees in specific client groups translating tactical and operational business needs into integrated HR solutions. Reporting to the Director People Experience and acting as a trusted advisor to people leaders the role will enable the effective use of HR programs policies and processes and support the implementation of new talent strategies and programs to achieve business objectives and enhance organizational effectiveness. This role will have the opportunity to use HR expertise to make a real impact providing valuable insights advice and counsel to people leaders and employees in all areas of HR.
Meet the HR Team
Key Responsibilities:
Partner with the HRBP Director and HR Centers of Excellence (COEs) to improve delivery of all aspects of the business talent strategy. As a Trusted Business Advisor build strong working relationships and trusted partnerships with stakeholders by developing a strong HR expertise and business acumen and leveraging that to coach and develop people leaders to improve their leadership effectiveness build highperforming teams and drive employee engagement.
Participate in the design and implementation of the talent programs; analyze organizational needs identify performance improvement opportunities recommend and implement performance improvement initiatives and evaluate their effectiveness. Coach people leaders and their teams to create a high performing culture across the organization; facilitate internal mobility and career development.
Take the lead role in assessing and resolving employee concerns grievances conflicts with fairness and integrity while ensuring compliance company policies and guidelines and all local state/province and federal labor regulations in both Canada and United States.
Serve as Subject Matter Expert and contribute to the HR operational effectiveness by working with cross functional HR teams in identifying areas of opportunities to support process standardization simplification and automation to increase operational efficiency and excellence. Help to build a strong HR Brand across the organization.
Will act as the internal Subject Matter supporting the HR team on different Employee Relations and Workplace Investigation matters. Will ensure continuous consistency integrity and fairness in our practices. In partnership with the legal team will support resolution of various complex employee concerns in compliance with applicable laws.
Required Skills & Qualifications:
Minimum of 6 years of progressive HR experience including 34 years as People Advisor HR Business Partner HR Generalist or other relevant HR experience.
Indepth knowledge of HR best practices labor regulations for US for Canada.
Prior experience in employee relations conflict resolution workplace investigations and handling sensitive HR issues. A strong understanding of performance management and leadership coaching techniques.
Demonstrated computer literacy with capability in MS Office (Outlook Word Excel and PowerPoint) and related HR software.
Excellent communication and interpersonal skills; proven ability to take initiatives and work with minimal supervision and collaboratively with others to solve challenging problems. Experience influencing and partnering with seniorlevel leaders
Ability to quickly triage issues provide consultative advice and apply sound judgment and the highest levels of integrity in resolving complex situations with discretion; maintain confidentiality.
Strong planning coordination time management and organizational skills. Solid critical thinking analytical and problemsolving skills combined with a personal passion for driving continuous process improvement and optimization. A true client centric and growthminded spirit with a proven track record of delivering results and ability to balance urgency with common sense.
Preferred Experience:
Bachelors degree in human resources business administration or a related field or equivalent experience.
Prior HR experience at highgrowth midtolarge scale organizations within the tech industry.
Familiarity with HRIS systems and HR analytics to drive databased decisionmaking
SHRMCP HRCIPHR or HRPACHRP Certified.
$85600 $92000 a year
AtPointClickCare base salary is one of the many components that make up our total rewards package.The Canada base salary rangefor this position is $85600 $92000 bonus benefitsovertime eligible. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range individual compensation is determined by jobrelated skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
Corp D
Professional 3
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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