AI Engineer
AI Engineer
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Job Description
About Birdie
Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its allinone solution supports around 4.8 million (and growing) care visits every month equipping care providers with the tools they need to deliver better quality care and improve efficiency across most daytoday operations. This enables us to collect over 1.5 billion data points on care recipient wellbeing each year making Birdie the holder of the largest structured community healthcare dataset in Europe.
Birdie was founded in 2017 a BCorp certified company that leverages technology to reimagine home care. With a total raise to date of $55M we secured our Series B funding in 2022 led by Sofina Omers and Index Ventures fuelling our mission to transform care.
Recognised for its innovation and impact we have received numerous accolades including ranking 6th in the 2023 Deloitte UK Technology Fast 50 and 21st in Deloittes EMEA Technology Fast 500 in 2024. We joined Tech Nations prestigious Future Fifty 2024 cohort and was featured in the Sifted 100 list of fastestgrowing UK & Ireland startups in 2024. Furthermore Birdie was named an NHS England Assured Supplier for Digital Social Care Records in 2023 and won the Innovative Solutions in Home Care Award at the 2024 Leaders in Care Awards.
Your mission at Birdie
We strongly believe that data holds the key to unlock innovation in social care. It is the foundation of how we learn as a company as well as how we enable our customers to improve their services. Our applications and services generate a wealth of rich data it is essential that were able to process analyse & deliver as much of it as possible to improve the lives of older adults.
You will help maintain and build out our nextgeneration data platform enabling Birdie services to exchange data in realtime allowing product squads to quickly develop features building on information captured by other services. Your efforts will provide a variety of roles the ability to analyse and improve how users interact with Birdie products as well as unlocking optimisations to our existing data mesh.
Youll be working with our data engineering team and closely with the infrastructure and product squads to make sure that the right data is available at the right time to solve real customer problems.
How you will contribute
Your objectives when joining will be to:
Build out our AI Product Vision using the right technologies to solve todays problems as well as the challenges Birdie will face in the future:
Birdies data footprint doubles every quarter making it essential to leverage scalable AI solutions to ensure data insights remain actionable for our customers and internal teams.
Have a deep interest in understanding our users workflows and pain points looking for novel ways through AI to solve them
Develop AIdriven tools models and documentation willing to share knowledge and up skill our broader engineering teams:
Build and maintain AI infrastructure leveraging the latest technology approaches:
Investigate cuttingedge approaches like generative AI or reinforcement learning to drive adoption and impact.
Ensure seamless integration of AI into existing platform and customerfacing processes.
Wed love to hear from you if you have:
At least 2 years of experience working in an AI engineering or machine learning role supporting customerfacing processes and infrastructure.
Experience working in a cross functional product engineering squad with deep interest in understanding and solving end user problems.
Proven expertise in building scalable machine learning models and deploying them into production environments.
Passionate about enabling others with tools frameworks and documentationensuring teams can independently leverage AI without creating bottlenecks.
A technical leader who stays curious about emerging technologies (e.g. generative AI reinforcement learning) and rapidly evaluates their pros/cons for practical applications.
Strong communicator capable of explaining complex AI concepts in simple terms understandable by nontechnical audiences.
Qualityfocusedadvocates for best practices in model training testing and deployment to ensure reliability and accuracy.
Outcomedrivenprioritizes delivering impactful solutions over pursuing theoretical perfection.
Deeply committed to ethical AI practices including data privacy clinical safety security and fairness in algorithmic decisionmaking.
Heres the Data & AI Stack in Place Today:
Data Extraction/Load: FiveTran Meltano
Storage: AWS S3 / AWS RDS / Snowflake
Data Streaming: Kafka Connect (via Strimzi)
Transformation: DBT
Product Analytics & Event Collection: Amplitude & Segment
Commercial Tooling: Hubspot Planhat Intercom
Company & Customer Analytics: Looker
AI Tools & Frameworks: (to be built upon)
TensorFlow / PyTorch for model development.
AWS SageMaker or Vertex AI for scalable model deployment.
OpenAI APIs or Hugging Face for generative AI applications.
What are the benefits
People are our core strength. We are social entrepreneurs boasting an outstanding culture with strong values (BCorp certified). We offer intentional benefits and invest in our teams growth satisfaction and ability to thrive:
Compensation
Our salary packages are competitive the role is 80k 100k per annum. We also grant generous stock options to any permanent employee at the end of the probation period. We adjust salaries based on the cost of living index for employees based outside of the UK.
Location
This role will need to be based in the UK. We organise regular inperson events and online socials to make sure you can meet up with peers.
Birdie does not currently support any visa applications and therefore we do require permanent right to work in the UK.
L&D budget
Learning an growing is a fundamental part of Birdie life. Youll have an annual personal development budget to put towards books courses trainings and conferences; continuous coaching within the team and with external experts.
Work From Home budget
Making your workspace comfortable is important to us youll have access to a WFH equipment budget to ensure you have what you need.
Paid time off
We offer 33 days of holiday (inclusive of bank holidays) and close between Christmas and New Years outside of this. We also support you in celebrating the big moments all Birdies get an extra Birthday day off and can choose to take it at any point in the year.
Birdie giving days
Birdie is a Bcorp and we care deeply about ethical and social impact. Birdie will pay you for 2 days of volunteering (to a cause youre passionate about) each year.
Sabbaticals
We want Birdies to stick around for a while! After 4 years you can choose to take a sabbatical of up to 3 months.
Private health insurance & Gym and wellbeing discounts
Comprehensive health insurance with AXA that covers many physical and mental health costs. Gym discounts and numerous other wellbeing perks via Happl.
Cycle to work scheme
Birdie will buy a bike upfront and you can salary sacrifice to payoff over the next 1236 months
Parental Leave
Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll primary caregivers are entitled to 26 weeks of parental leave at 100 of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave at 100 of your usual salary.
Fertility Leave
Birdie recognises the emotional and physical challenges of fertility treatment and investigations and supports all Birdies by offering 5 additional paid days of leave.
Employer pension contribution
Birdie contributes 4 of your salary to your pension when you contribute 5 (UK Birdies)
Frequent company socials trips and meals
We organise many socials quarterly retreats and annual companywide retreats
Diversity Equity Inclusion and Belonging
At Birdie were committed to creating an environment that promotes diversity equity inclusion and belonging.
Its essential to us that youre able to bring your authentic self to work every single day no matter your age ethnicity religion citizenship gender identity sexual orientation disability status caring responsibilities neurodiversity or otherwise and all applicants will be considered for employment without attention to these aspects.
If you have any questions regarding the interview process or if you need any reasonable adjustments to be made please dont hesitate to contact us.
Employment Type
Full-Time
