Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
As theProduct Expert you will be part of the Product organization focused on Veeva CRM bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities customer meetings inperson events and creating resources for both internal and external teams to realize the value of the innovation within our products.
This is a great opportunity for someone who is knowledgeable and passionate about Veeva CRM and is excited about working closely with customers to help make them successful.
Note: This isnota QA Engineering role.
What Youll Do
Be the product evangelist and provide subject matter expertise for Veeva CRM
Stay up to date with the latest features capabilities and roadmap direction
Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities
Engage with customer stakeholders to share our product vision and roadmap
Collect dig into and prioritize customer feedback and product gaps and provide this input into release planning and roadmap direction
Collaborate with the wider Product team to deliver product communication such as release notes content feature education demo recordings and online and inperson community meetings
Provide support to all areas in the organization including Services Strategy Sales & Product Support
Requirements
Amusthaveis 3 years experience administrating and/or implementing Veeva CRM
Ability to understand and communicate technical requirements preferences and limitations to both business and technical audiences
Experience interacting with customers and internal teams both inperson and remote
Strong analytical and communication skills; written verbal and formal presentation
Selfdirected team player with a positive attitude
Willingness to travel up to 10
Nice to Have
Creating materials for technical & nontechnical audiences
Experience with video editing software
Experience performing software demonstrations
Experience managing an online community
Perks & Benefits
Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1 charitable giving program
Compensation
Base pay: $55000 $225000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
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Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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