Sr Field Service Engineer
Sr Field Service Engineer
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Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards Office Various outside weather conditionsJob Description
About Company:
About Company: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science with annual revenue of approximately $45 billion. Our Mission is to enable our customers to make the world healthier cleaner and safer. Whether our customers are accelerating life sciences research solving analytical challenges growing efficiency in their laboratories improving patient health through diagnostics or developing and manufacturing lifechanging therapies we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies purchasing convenience and pharmaceutical services through our industryleading brands including Thermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services Patheon and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers.
When you are part of the team at Thermo Fisher Scientific youll do important work. Surrounded by collaborative colleagues youll have the support and opportunities that only a global leader can give you. Our respected growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team and help us make significant contributions to the world.
Key Duties and Responsibilities:
Attend all Breakdown calls and closure within the assigned service parameters of response time by proper allocation of time to achieve customers satisfaction. Have complete ownership of the service delivery process for the assigned customer base.
Providing timely Preventive maintenance to the assigned set of customers. (Primary and Secondary) by keeping the data of P. Ms for assigned customer base to justify AMC charges
Achievement of financial objectives as assigned and completion of the cycle of order process. Achieve the assigned spares and Service revenue targets. Keeping track of ensuring payment collections for the transactions done for the assigned customer base.
Timely reporting of all service reports weekly reports expense statements and any other data which is asked from time to time through SFDC and emails to ensure communication flow.
Follow guidelines on attendance leaves mobile policies travel policies and other policies to achieve proper discipline of operations.
Education / Qualification: Diploma / Graduation in Electronics engineering.
Experience Requirements: 5 7 years experience in the field of Laboratory equipments.
Knowledge Skills and Abilities required for this role:
Good Knowledge on maintenance and servicing and Laboratory equipments (CO2 INCUBATORS CENTRIFUGES OVEN Furnaces refrigerator ULT freezers)
Good learning capability.
Good communication and efficient working at the customer location.
Benefits
We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forwardthinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
At Thermo Fisher Scientific each one of our 100000 extraordinary minds have a unique story to tell.
Thermofisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
Required Experience:
Senior IC
Employment Type
Full-Time
