Director of Product Payments
Director of Product Payments
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Salary Not Disclosed
1 Vacancy
Job Description
About InvoiceCloud:
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009 the company has grown to be one of the leading disruptors in the cloudbased electronic bill presentment and payment (EBPP) space helping institutions put customer experience first. By switching to InvoiceCloud clients can improve customer engagement loyalty and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually InvoiceCloud is one of the most secure innovative and inclusive fintech solutions in the market. To learn more visit www.InvoiceCloud.
InvoiceCloud is seeking an experiencedDirector of Product Paymentsto lead our longterm payments strategy and play a pivotal role in shaping the future of our payment processing capabilities. As a key member of the Product Management team you will work crossfunctionally with leadership R&D and external partners to drive innovation and deliver an exceptional payment experience for our billers and payers.
This role requires a strategic thinker with deep payments expertise strong leadership skills and a passion for delivering impactful results in a fastpaced collaborative environment.
Key Responsibilities
- Develop and Execute a Strategic Payments Vision
- Define and communicate a comprehensive threeyear payments strategy including an annual Product Roadmap in collaboration with the R&D team.
- Regularly update the strategy to reflect emerging trends technological advancements and business needs.
- Establish and monitor key payments metrics crafting initiatives to optimize performance.
- Lead Payments Product Management Efforts
- Manage and mentor Product Managers overseeing Payments scrum teams fostering growth and excellence.
- Guide discovery processes create business cases and prioritize projects to refine the Product Roadmap.
- Provide oversight and feedback on project scopes ensuring alignment with strategic objectives.
- Conduct deepdive education sessions to equip Product & Engineering teams with the expertise to deliver highquality payments solutions.
- Partner Relationship Management
- Serve as the primary liaison with key payment partners including Chase Paymentech PayPal and American Express.
- Collaborate with internal teams on contract negotiations pricing strategies and partnership expectations.
- Align partner roadmaps with InvoiceClouds roadmap to drive mutual success.
- Coordinate and manage necessary network updates to maintain compliance and operational excellence.
- Payments Thought Leadership
- Stay ahead of market trends technologies and innovations to position InvoiceCloud as a leader in payments.
- Share insights and educate R&D teams to ensure roadmap alignment with industry developments.
- Represent InvoiceCloud in external thought leadership activities enhancing the companys presence and credibility.
- Advocate for Biller and Payer Success
- Develop a deep understanding of biller and payer workflows to identify pain points and opportunities for improvement.
- Drive initiatives that enhance overall satisfaction and engagement for all stakeholders.
Qualifications
Education: Bachelors degree in a quantitatively oriented field is required; advanced degrees in business technology or a related field are a strong plus.
Experience:
- 10 years in a Payments role in Product with a proven track record of success in roadmap and leadership combined with growing scope of responsibilities.
- Handson experience working with payment processors like JP Morgan Chase is highly desirable.
- Demonstrated ability to build and execute longterm payments strategies.
Leadership: Skilled in managing and mentoring teams with a passion for developing highperforming Product Managers.
Mindset: Entrepreneurial and detailoriented with an owners mentality; driven by a passion for payments and customer satisfaction.
Communication: Exceptional written and verbal communication skills; adept at articulating strategic visions and technical details to diverse audiences.
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you have a disability under the Americans with Disabilities Act or similar law or you require a religious accommodation and you wish to discuss potential accommodations related to applying for employment at our company please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
To all recruitment agencies:InvoiceCloud does not accept agency resumes. Please do not forward resumes to our jobs alias employees or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
Required Experience:
Director
Employment Type
Full Time
