Passenger Service Agent Part-Time - Bi Lingual Spanish 2000hr

Menzies Aviation Careers

Posted on : 08-04-2025

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1 Vacancy

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Job Location

Ontario, CA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 08-04-2025

Job Description

IMMEDIATE HIRING!!! at Ontario International Airport (ONT)!!!

As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation assigning seats providing gate information checking baggage and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct

Watch Our Passenger Service Agent Video Here: Job is at Ontario International Airport ONT

Applicants must be BiLingual (Spanish)

Part Time positions are currently available

Key Responsibilities

Assist passengers with checkins verification gate information baggage claims and any other passenger issues in the airport
Checkin passengers for flights at the ticket counter and gates.
Verifying passenger documentation.
Assigning seats and providing gate information.
Checking baggage.
Hosting selfservice kiosks.
Ensure that all work areas are functional (checkin lobby gate baggage).
Be enthusiastic about offering assistance where needed in all areas of passenger services.
Adhere to Menzies uniform guidelines and codes of conduct.
Work in a team environment.
Perform other duties as assigned

Qualifications

Must be at least 18 years of age
Must pass preemployment medical test and drug screen
Must be bilingual (Spanish)
Ability to proficiently read write and speak English.
Must be comfortable lifting 70lbs
Must be able to stand for long periods of time at the ticket counter and gate checkin areas
Must pass FBI background check and obtain US Customs seal
Must be available and flexible to work variable shifts including weekends required and holidays
Intermediate Computer Skills Required
Some bending stretching pushing & pulling
Maintain a valid drivers license
Must pass drivers test with the Department of Airports and obtain a drivers license to drive on Airport Operational Area (AOA).
Prior Customer Service Experience Strongly Preferred

Knowledge Skills and Abilities

Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships

Benefits

$20.00/hour
Advancement Opportunities
Health Dental Vision 401K
Life and ShortTerm Disability Insurance
Paid Vacation
Paid Training
Uniform Provided

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily done indoors; however the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.

This individual must maintain a positive attitude when representing our company and communicating with customers within the airport.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand walk sit use hands to finger handle or feel objects tools or controls; reach with arms climb or balance; and talk or hear.

Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.

Required Experience:

Unclear Seniority

Employment Type

Part-Time

Company Industry

Department / Functional Area

Customer Service

Key Skills

Apply Now

About Company

Menzies Aviation Careers

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Passenger Service Agent Part-Time - Bi Lingual Spanish 2000hr

Menzies Aviation Careers

Job Description

Employment Type

Company Industry

Department / Functional Area

Key Skills

About Company

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