Regional Select Business Unit Commercial Lines Account Manager
Regional Select Business Unit Commercial Lines Account Manager
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Job Description
The Regional SBU Account Manager will provide professional courteous account management and brokerage services to assigned clients. They have the primary responsibility for account strategy customer relationship and retention. In providing the highest level of support to our clients carrier representatives underwriters business partners and HUB colleagues you will positively impact customer satisfaction and client retention. In addition your account management expertise will support the organic growth goals of the Regional SBU by maintaining and expanding business which includes account rounding crossselling the development of new business and mentoring & training junior team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Leads all aspects of client service new business marketing and renewal of book of business.
- Acquires understanding of clients business and insurance objectives and critically analyzes and compares insurance plans and HUB services to determine suitability for additional opportunities; assess client risk to ensure not coverage gaps exist.
- Lead resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experiencebased judgment to resolve except when an established claim servicing protocol exists.
- Assists in the training of assistant account managers on marketing quoting coverage questions premium financing and audits.
- Key driver for executing critical path work with account managers and work closely with the leadership team : Identifies opportunities for crosssell and upsell of other HUB products and services where appropriate.
- Negotiate terms conditions and pricing directly with insurance carriers & wholesalers.
- Possess a detailed knowledge of the clients business and industry being able to articulate applicable exposures to loss insurance coverages policy interpretation and appropriate/available risk management/control solutions and be a SME to account managers and assistants.
- Develop strong and productive professional relationships with cognizant insurance carrier marketing underwriting and wholesaler staff including a detailed familiarity with each carriers products and services in support of assigned clients.
- Directly oversee and coordinate the delivery of all HUB services for any assigned clients throughout the policy cycle preparation of coverage outlines and marketing of emergent and renewal coverage requests.
- Supports mentors and develops more junior account service team members.
Salary: $70000 $75000
Department Account Management & ServiceRequired Experience: 57 years of relevant experienceRequired Travel: Up to 25Required Education: Bachelors degree 4year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
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Required Experience:
Manager
Employment Type
Full-Time
