drjobs AVDesktop Tech Support Analyst 4 ONSITE - Onsite Richmond VA

AVDesktop Tech Support Analyst 4 ONSITE - Onsite Richmond VA

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1 Vacancy
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Job Location drjobs

Richmond - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician you will be responsible for setting up using organizing and installing media equipment such as projectors microphones video monitors and sound boards. You should have advanced knowledge of audio and video equipment including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.

The VDOT IT AV/Desktop Support Technician position entails:
Provides onsite and virtual technical support for VTC conference and other web conferencing platforms troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Schedules sets up and monitors pointtopoint multipoint dry run and adhoc audio/video conferences.
Performs video camera live stream and audio recordings.
Performs media editing for customer playback archiving and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking checklists forms etc.
Provides onsite and virtual desktop support for in house Electronic Bulletin Board computers.
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays.

Requirements

Skill
Required / Desired
Amount
of Experience

Ability to utilize troubleshooting tools and skills in managing and administering audio visual hardware and software laptops and wireless devices.
Required
5
Years
Windows 10/11 Microsoft Office Project Visio SharePoint Gmail Mac & PC Audio/video editing software High Level of Customer Service
Required
5
Years
Provide onsite and virtual technical support for VTC conference and other web conferencing platforms troubleshooting of AV/VTC issues
Required
5
Years



Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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