Director Client Solutions Project Management Office
Director Client Solutions Project Management Office
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-04-2025
Job Description
The Company
Simply put SpryPoint provides Smart Solutions for Smart Utilities.
In February of 2023 SpryPoint received a strategic investment from Norwest a leading venture and growth equity investment firm. With this investment SpryPoint will build on its significant business momentum over the past three years expanding its team and positioning the company to continue increasing market share of its missioncritical cloudnative solutions for smart utilities.
We are seeking an experienced and highly skilled Director Client Solutions within our Center of Excellence (CoE) to lead and drive our Project Management Office (PMO). This is a strategic role that combines deep implementation project management and project governance experience with a customercentric mindset to enable our teams implement our solutions in a highly effective and efficient manner. Note that our PMs are managed directly on a day to day basis by our Client Solutions group outside of the PMO.
This position offers an exciting opportunity to collaborate with crossfunctional teams lead and manage highimpact and high visibility (ELT and Board level) projects and contribute to the overall success of our software solutions and clients. This leader will play a key role in driving strategic and transformative initiatives across Client Solutions and SpryPoint that help our team to scale effectively and efficiently while delivering remarkable client experiences and exceptional performance and results.
What Youll Do:
- Capabilities Building and Development
- The Director Client Solutions (PMO) will be responsible for the strategy and of building and developing our PM team member capabilities. This includes:
- Supporting recruitment efforts to hire PM talent in conjunction with Team Leads and Portfolio Directors.
- Defining and implementing best practices standards and frameworks for project management.
- Developing and running comprehensive training and enablement programs that reduce ramp time required for new PMs and drive industry product and business process knowledge and skills.
- Developing and maintaining methods and standards used to train our PMs and to ensure consistent efficient and effective delivery across our Client Solutions portfolios.
- Continuously evaluating and enhancing PM processes and methodologies to drive efficiency scalability and effectiveness.
- Partnering with People Ops to develop career paths competency models and performance management criteria for PM team members.
- Supporting PM team leaders on client projects within the portfolios.
- Project Manager Leadership and Governance
- This role will play a critical role in ensuring the successful of projects optimizing project management processes and driving governance operational excellence and consistency across our delivery portfolios. This will involve the close coordination of tasks and resources across Client Solutions and Product Engineering. This includes:
- Providing direction guidance and mentorship to the PM Team Leads to ensure the effective delivery of projects and initiatives.
- Development rollout and adoption of standard project plans and work breakdown structures (WBS) including milestones stage gates and estimates.
- Establishing and maintaining robust project governance frameworks policies and procedures and delivery methodology to ensure adherence to best practices and standards throughout the project lifecycle.
- Establishing the framework for the oversight and management of the project portfolios including prioritization risk and issue management executive steering committees status reporting resource allocation and alignment with strategic objectives.
- Managing a team of Project Coordinators in support of our Project Managers.
What Were Looking For:
- Proven experience building a Project Management Office for external facing projects.
- Proven experience 8 years) in project management leadership roles within an Enterprise B2B software company.
- Strong understanding of project management methodologies (e.g. Agile Waterfall) and frameworks (e.g. PMBOK).
- Excellent leadership communication and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization and a track record of building and managing highperforming teams.
- Proven ability to drive change improve processes and innovate in complex environments.
- Demonstrated experience in implementing and optimizing project management processes tools and systems.
- Strategic thinker with a track record of driving results and delivering highimpact projects on time and within budget.
- PMP certification or equivalent project management credentials are highly desirable.
- Proficiency in project management software tools such as Jira Microsoft Project Kantata or similar platforms.
- Utility experience is considered a strong asset.
- Bachelors degree in Business Administration Computer Science Engineering or related field; Masters degree preferred but not required.
- Willing to travel up to 20.
Why SpryPoint
Autonomous working environment with flexible working hours
Competitive compensation package
Macbook $500 towards your home office setup
Health dental vision and life insurance
Generous PTO day Summer Fridays and flexible sick days
RRSP (Canada) and 401k (US) matching program
Professional development courses $2500 annual tuition assistance and a book bounty program
Annual company events (SpryPalooza! and team offsites
SpryPoint is an equalopportunity employer. We do not discriminate and encourage applications from everyone regardless of race religion colour national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws.
If you need any accommodations or adjustments throughout the interview process and beyond please let us know and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.
Please note that to maintain our SOC 2 compliance we ask all candidates to complete background check and identity verification as a final step in our interview process.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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