Content Services-Supervising Associate-Social Media

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

EY GDS Content Center of Excellence is a fastgrowing team of talented copywriters editors content strategists thought leadership writers and editorial managers. People in the team provide support for key global EY publications and campaigns.

The Supervising Associate Social Media Content will help drive cohesive inspiring and sustainable content strategies that elevate the social media presence and reputation of EY leaders. With your exceptional storytelling skills and strong understanding of the digital/social media landscape you create compelling engaging and onbrand content that reflects the unique and consistent voice and personality of the leaders. A creative problem solver you are comfortable advising leaders in situations of ambiguous direction multiple strategic goals and diverse points of view.

Your key responsibilities

• Drive the content strategy to build and amplify the social media presence of executive leaders
• Manage and maintain the content calendar for executive leadership group
• Create impactful content across multiple formats such as blogs articles posts talk tracks podcast scripts video scripts etc.
• Ensure that the content is of topnotch quality consistent and aligned with EYs purpose and editorial strategy
• Provide recommendations based on the performance of the social media profile and emerging narratives and trends
• Repurpose content to meet the needs of diverse audience and platforms
• Provide copywriting support for highvisibility EY programs and campaigns
• Collaborate with design teams to ensure that content and design complement each other
• Suggest improvements to the tone and structure of the content
• Ensure the content is compliant with EY legal and social media guidelines

Skills and attributes for success

This role requires exceptional writing skills; experience in creating wellresearched business content that promotes the brand; and the ability to build strong trusted relationships with stakeholders.

Key skills required to excel in this role:

• Adept in creating engaging inspiring and persuasive B2B content
• Proven record in managing highprofile social accounts for leaders
• Deft in devising an engaging narrative technique to communicate impactful business stories as well as personal motivational stories
• Good understanding of content strategy principles and processes
• Deft in writing editing and has a way with words
• Experience across a range of digital social and integrated media
• Strong conflict resolution negotiation influencing and persuasion abilities
• Ability to build and leverage relationships with and influence multiple internal groups across all levels of the organization

To qualify for the role you must have

• Bachelors or masters degree preferably in English literature or mass communication
• Strong knowledge of content strategy and development and be wellversed with online reputation management skills within the modern digital landscape
• Uptodate understanding of social platforms (Twitter LinkedIn Instagram YouTube Facebook Pinterest etc.
• Sharp knowledge of SEO principles
• At least 89 years of relevant experience

Ideally youll also have

• Creative agency advertising or Big Four experience
• Understanding of measurement and analytics of social media and website content
• Technologies and tools
• Proficiency in Microsoft Word Microsoft Excel Adobe Acrobat/PDFXChange
• Experience with social media management systems (e.g. Sprinklr Hootsuite)

What we look for

• Passion to tell stories that inspire action and build engagement
• Excellent interpersonal and written communication skills
• Ability to understand and articulate complex business ideas in an engaging audiencefriendly style
• Handson experience creating content for ads brochures magazines flyers websites videos blogs and social media
• Growth mindset who loves to collaborate ideate and deliver breakthrough work
• An intuitive understanding of behavioral and digital trends
• Experience working with global clients
• Creative problemsolving mindset with a flexible cando attitude
• Strong organizational and project management skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS you will collaborate with EY teams on exciting projects and work with wellknown brands from across the globe. Well introduce you to an everexpanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll devaelop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets.

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Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.