Are you customerobsessed relentlessly focused on achieving high standards streetsmart and analytical strategic yet focused hungry and passionate about ecommerce and an experienced entrepreneurial leader with a strong work ethic If yes this opportunity will appeal to you.
Electronic Data Interchange (EDI) and Application Programming Interface (API) are two different integration technologies that enables Amazon selling partners to programmatically access their data on orders shipments payments and more. While EDI is used for exchanging structured business data between two systems the Selling Partner API (SPAPI) and the SmartConnect API (SCAPI) are RESTbased APIs used for integrating and communicating between different software applications for realtime data exchange. Applications leveraging EDI SPAPI or SCAPI can enhance selling efficiency reduce labor requirements and improve response times to customers ultimately aiding selling partners in growing their businesses.
As an integration specialist for EDI and API you will have the exciting opportunity to help shape and deliver the growth of EDI and API adoption in India. You will directly work with selling partners to help them automate their process through integration. In this role you will work with a highperforming program management team whose primary goal is to build and grow the marketplace EDI and API adoption across India contributing to creating the Earths greatest shopping experience. You will work in a collaborative environment with sales account management category product and others to grow and scale the program.
You should be professional customeroriented and possess excellent communication skills. You need to be actionoriented with strong skills capable of influencing without authority and effective in working under ambiguous situations. Additionally you should be able to manage multiple priorities across various projects and teams simultaneously with variable and flexible schedules while consistently meeting or exceeding annual goals.
Key job responsibilities
Understand Amazon products and services effectively articulate them and guide Selling Partners through the integration process
Analyze each Selling Partners existing system collaborate with their technical staff to define requirements validate data integrity verify business processes identify key technical resources and design an appropriate integration roadmap
Provide technical guidance review implementation progress resolve technical issues and drive all stakeholders towards a successful launch
Own and manage the integration of a portfolio of key Selling Partners regularly engaging with them to onboard new functionalities
Collaborate with Selling Partners to set and meet milestones and deliverables ensuring the delivery of highquality automation projects
Track and report integration performance using appropriate metrics achieve productivity targets and identify areas for operational improvement for Selling Partners
Work with Selling Partners to gather their requirements and assist in building tools and processes that increase the ease and efficiency of their integration with Amazon marketplace APIs
Undertake additional projects enhance existing tools and processes and create new Standard Operating Procedures (SOPs)
About the team
Our vision is to transform the way India buys and sells and thereby transform lives by enabling Selling Partners to automate business processes and enhance selling efficiency. The Technical Integration Program team within SmartCommerce acts as the flagbearer for EDI and API solutions developed by Amazon and drives adoption of the same across our Seller Vendor and Developer cohorts.
Bachelors degree
2 years of sales or account management experience
Experience with Microsoft Office products and applications
Knowledge of SQL
Prior knowledge of APIs at an education level or working experience
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