ACH Specialist
ACH Specialist
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Job Description
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure over $90 billion in loans to refinance highcost debt and achieve their financial goals. Members today have mobilefirst access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future and our team is committed to making that a reality. Join the Club!
About the Role
Reporting to the Manager Payments Operations the ACH Specialist will join the ACH team engaging with the Banks core processor to ensure smooth file for the banks corporate originators and the banks own internal files.What Youll Do
- Manage the daily ACH aggregation and origination process
- Resolve CRM tickets/ issues that involve research or understanding beyond the basic day to day level. This includes research into items that dont follow normal procedures errors in posting one off special circumstance
- Monitor and manage ACH Disputes queue. (POAs LOIs WSUDs etc)
- Monitor implemented automation strategies to eliminate manual processes or improve service quality and ensure they are successfully executed
- Assist in regulatory and audit review
- Takes ownership and ensures timely response and resolution of customer and Bank personnel issues; ensures activities run smoothly and efficiently; and maintains knowledge of internal resources to mitigate disruption of service to customers
- Understand and adhere to appropriate escalation procedures and contingency plans
- Communicate recurring or serious issues to management and provide a viable solution to improve and respond to the issue
- Assure audit compliance and procedure quality control. Recommends and initiates corrective actions and ensures compliance with established Bank policies procedures and all applicable laws Nacha rules and regulations. Studies and evaluates the impact of applicable Nacha regulatory changes
About You
- Bachelors degree with a financial background preferred; or equivalent work experience
- Minimum 23 years experience in ACH Payments required
- Experience with ACH processing file delivery and returns
- Exceptional Microsoft Office skills.
- Strong business acumen and excellent relationship management skills across all levels
- Strong knowledge of the NACHA Rules.
- Works well in a fast paced teamoriented environment
- Excellent oral and written communication skills
- Selfstarter with the ability to work in a pressurized environment and multitask.
- Ability to work with minimal supervision while performing duties
Work Location
Lehi or Boston
We are currently working a hybrid schedule and our teams are inoffice Tuesdays Wednesdays and Thursdays.
Time Zone Requirements
Local hours (PT ET)
Travel Requirements
If you need to travel for work LendingClub will cover your travel related expenses.
#LIHybrid
#LISS1
LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
