Restaurant Equipment Technician
Restaurant Equipment Technician
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Job Description
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...
Provides Gordon Food Service (GFS) customers with timely proper maintenance on equipment within the market area and effectively manages parts and equipment expenses. Penetrates sales of existing accounts and maintains existing chemical and beverage dispensed business and supports sales in assigned territory.
**This position will support the Holland Zeeland Saugatuck area and surrounding areas. Must live in this area to be considered for the role**
Essential Functions:
Coordinates and performs scheduled installs and preventative maintenance and service according to GFS predetermined standards.
Interprets maintenance manuals schematics and wiring diagrams and repairs equipment utilizing knowledge of electronics and standard test instruments and hand tools.
Penetrates existing service accounts to grow territory sales and completes a territory schedule that is maintainable.
Develops and maintains industry expertise. Provides appropriate equipment and technical support to Product Specialists and Customer Development Specialists (CDS). Supports the companypreferred equipment.
Utilizes Metrx/Mobile software to log all field activity and completes all paperwork in a timely manner.
Establishes rapport and communicates professionally with internal and external customers.
Establishes goals in support of department initiatives to include reducing expenses increasing productivity increasing sales growth and improving reporting.
Utilizes time effectively to reach weekly monthly and yearly goals. Plans each day accordingly to meet the daily work plans.
Provides emergency services on a 24 hour 7 days a week basis. Efficiently provides followup on requested projects.
Provides appropriate equipment and technical support to Product Specialists and Customer Development Specialists (CDS). Supports the companypreferred equipment.
Communicates changes or opportunities to the Regional Field Service Manager Product Specialists and CDS involved.
Serves as a resource or contact for the department to assigned areas of responsibilities.
Performs inservice pertaining to equipment use and operation.
Performs cycle counts on parts and equipment inventory.
Attends and participates in appropriate meetings.
Adheres to the mission and cornerstone values and applicable practices of the organization.
Maintains knowledge of current trends and developments in the field by reading appropriate books journals and other literature and attending related conferences seminars etc. Maintains peer relationships in the field to share issues and ideas.
Performs other duties as assigned.
Knowledge / Skills / Abilities:
Mechanical Aptitude displays strong mechanical aptitude; adheres to all electrical plumbing health and sanitation codes; adheres to safety protocols. Knowledge of products equipment and tools needed to complete the tasks required of this job (install/maintain/fix). Ability to correctly interpret maintenance manuals schematics and wiring diagrams
Sales & Marketing Knowledge of principles and methods for showing promoting and selling products or services including marketing strategy and tactics product demonstration sales techniques.
Customer Service Knowledge of principles and processes for providing customer services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction; ability to display professional quality work and service.
Active Listening Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
Problem Solving Identifying moderate problems and reviewing related information to develop and evaluate options and implement solutions. Refers to supervisor manuals policies and practices for guidance.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Communication Ability to convey and receive information effectively through speaking writing and listening.
Coordination Adjusting actions in relation to others actions; able to prioritize and order work based on need or importance
Physical Abilities and attributes ability to perform physical aspects of the job including heavy lifting of machines. Must have a professional appearance and proper hygiene.
Human Relations Must be a team player goal oriented selfmotivated with a positive attitude and strong work ethic.
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Gordon Food Service is an equal opportunity employer.
All qualified applicants and employees will receive consideration for employment or in terms or conditions of employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. The EEO is the Law poster is available here:http://www.dol/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.
All Gordon Food Service locations are tobaccofree.
Gordon Food Service is a drugfree workplace and drug tests all employees.
Required Experience:
IC
Employment Type
Full-Time
