Fraud Risk Manager 296836

ThisisWorldline

We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.

The Opportunity

You are part of the Fraud Risk Team this team conducts monitoring of Worldline merchants using inhouse and thirdparty systems to reduce fraud losses and fines resulting from inadequate fraud risk management.

Fraud Risk Manager coordinates merchant information requests and rule changes for all Worldline merchants (with focus on Europe Middle East and Africa). The Fraud Monitoring Manager also drives investigative activities in response to acquirers schemes and the Police regarding fraudrelated investigations.

You are assigned to a merchant portfolio and you are responsible for boarding and setting up Worldline fraud solutions for your merchants as well as monitoring and continuous performance improvements of those in your portfolio. While working independently you work together in a team and support each other when needed. You are also the single point of contact with schemes and banks on fraudrelated inquiries.

Daytoday responsibilities

• Management of merchant fraud (fraud against Worldline)
• Management of customer fraud against Worldline merchants
• Conducting analysis and early warning of merchants at risk of entering chargeback monitoring programs
• Suggesting rules and implementing changes for Worldline merchants
• Management and control of all fraud types and all products
• Compiling fraud management (monitoring) analytical products (management information Key Performance Indicators Key Risk Indicators risk heat maps dashboard and portfolio risk reports)
• Reducing financial risk by early warning of limit breaches and other early warning signals
• Providing an overview on fraud management systems of Worldline for prospect and existing merchants
• As a senior team member you will have to provide training and coaching other team members
• You will also be a backup for the Head of Fraud team regarding fraud development

Who Are We Looking For

We look for big thinkers. People who can drive positive change step up and show whats next people with passion cando attitude and a hunger to learn and grow practice this means:

• Fluent English skills additional European language would be an asset.
• Knowledge of schemes fraud and chargeback regulations.
• Previous experience in working with fraud management tools.
• Knowledge of SQL and Microsoft Office (especially PowerBI and Excel).
• Analytical and problemsolving skills ability to manipulate data and form opinions.
• Strong attention to details ability to handle stressful situations.
• Excellent communication skills team player mindset.

Perks & Benefits

At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semiannual bonus
• Glasses/lenses reimbursement

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion cando attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers we inform you that Worldline Financial Services (Europe) S.A. a jointstock company Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking followup actions (hereinafter referred to as the Regulations).