Senior Lead Technical Program Manager

At Arctic Wolf were not just navigating the cybersecurity landscape were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.

Our mission is simple: End Cyber Risk. Were looking for a Senior Lead Technical Program Manager to be part of making this happen.

The Senior Lead Technical Program Manager will manage and lead programs to drive the engineering development and implementation process for a subsystem and component of a product or service offering. Involvement lasts throughout all stages of a products lifecycle including ideation/concept modifications upgrades and maintenance of the product or product line.

The Senior Lead Technical Program Manager will manage and lead strategic programs and initiatives within our cybersecurity software and services organization. This role is responsible for planning executing and delivering complex programs that align with business objectives customer needs and regulatory requirements. The ideal candidate will drive crossfunctional collaboration ensure program alignment with company strategy and manage risks and dependencies to deliver highquality security solutions on time and within budget.

LOCATION: This role is open to RemoteCanada & HybridWaterloo ON CA.

Primary Responsibilities and Duties

• Strategic Influence & Thought Leadership Guides executive decisionmaking on product strategy technology investments and longterm roadmap planning.

• EnterpriseWide Program Management Oversees multiple complex initiatives spanning business units ensuring strategic objectives are met across products and teams.

• Technical Due Diligence Leads deep dives into system architecture performance and scalability to assess risk and feasibility for highimpact initiatives.

• Executive & Stakeholder Alignment Communicates tradeoffs investment rationales and progress updates to Csuite and boardlevel stakeholders.

• Mentorship & Organization Impact Develops best practices frameworks and coaching initiatives to elevate program management capabilities across the company.

• Lead and manage largescale cybersecurity programs from initiation through completion ensuring alignment with company objectives.

• Develop and maintain program roadmaps timelines and deliverables ensuring effective coordination across engineering product management marketing legal sales and customer success teams.

• Oversee program governance risk management and compliance with industry security standards and regulations.

• Define and implement best practices for program tracking and reporting ensuring visibility and accountability.

• Serves as the primary point of contact for program stakeholders facilitating communication and alignment across business units.

• Manage budgets resource allocation and vendor relationships to optimize program efficiency.

• Drive continuous improvement initiatives to enhance program team collaboration and customer satisfaction.

• Serves as the central resource with design process manufacturing test quality and marketing as the product(s) move to production and distribution.

• Designs develops and manages activities for a specific product or group of products from product definition and planning through production release and end of life.

• Coordinate activities of supporting project teams and internal and external development partners.

• Track progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.

• Mentor direct and interdisciplinary team members.

Key Skills

• 5 years of software and/or content product management application development or related technical experience.

• Strong understanding of cybersecurity concepts frameworks and technologies.

• Understanding of project and program management skills and methodologies

• Expertise in program management methodologies (Agile SAFe etc. and tools (JIRA Confluence Aha! etc..

• Ability to navigate complex stakeholder environments ensuring effective communication between technical and nontechnical teams.

• Strong analytical and problemsolving skills to identify risks dependencies and optimization opportunities.

• Excellent leadership negotiation and change management skills to drive and adoption of cybersecurity initiatives.

• Experience communicating and representing work to leadership framing discussions to gain valuable feedback and experience working with technical management teams to develop systems solutions and products.

• Analytical and problemsolving experience with largescale systems

• Proficient in building trust and establishing relationships across multidisciplinary teams.

• Aptitude towards establishing and leading teams through multidisciplinary relationships including product management and engineering to drive product programs.

Key Competencies

• Strategic Thinking Ability to align programs with business goals and industry trends.

• Excellence & Drive for Results Track record of delivering highimpact programs on schedule and within scope

• Collaboration & Influence Ability to work effectively with crossfunctional teams senior leadership and external partners.

• Risk Management Proactively identify assess and mitigate program risks.

• Adaptability & Organizational Agility Ability to navigate evolving challenges and rapidly changing business needs.

• Exceptional Communication Skills

Minimum Qualifications

• 15 years experience in a technical or product role managing largescale software deployments

• 15 years of experience in program / project management with at least 10 years in software development

• Bachelors degree required in Computer Science Cybersecurity Business or related field

Preferred Qualifications

• PMP PgMP or SAFe certification

• Experience in cybersecurity is a plus

• Prefer degree in a technical area

About Arctic Wolf

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USABest Places to Work USAGreat Place to Work CanadaGreat Place to Work UK 2024 and Kununu Top Company Germany 2024. Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1 Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

• Equity for all employees

• Flexible time off and paid volunteer days

• RRSP and 401k match

• Training and career development programs

• Comprehensive private benefits plan including medical mental health dental disability life and AD&D and valueadded services

• Robust Employee Assistance Program (EAP) with mental health services

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

• Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.