Job Description Summary
In support of the Student Affairs Learning Outcomes the Wellness and Recreation team manages multiple fitness and recreation facilities and coordinates a variety of on and offcampus recreation and wellness education programming. Alongside professional staff and in collaboration with other team members the Fitness Center Assistant is responsible for providing excellent customer service to all fitness center guests and assisting with daytoday facility operations along with fitness center programs and services. The Fitness Center Assistant strives to create welcoming environments that contribute to the University by building community increasing the students pride in their university and improving students healthy sense of self. All Fitness Center Assistants are members of the Department of Student Engagement and the Division of Student Affairs.
Responsibilities
Responsibilities Provide excellent proactive customer service to all guests including accurate information to telephone and inperson questions regarding Chapman University and our facilities. Along with Lead FCA and graduate assistants the FCA will provide amenities programs and services including GroupX sessions special events and sports and recreation gear checkout Utilize Rec Portal management system to check in guests coordinate programs and monitor facility access Complete regular active laps as assigned to clean monitor and address safety problems complete repairs and provide visual security of the facilities and their furnishings/equipment Ensure all equipment and furnishings are working properly and that facilities are clean and tidy Complete routine maintenance and cleaning and submit work requests to the facility manager for major issues Promote programs and services and provide support for activities and events taking place in the facilities Post signs daily schedules and other administrative tasks as required. Attend all scheduled meetings and training sessions Attend Fitness & Recreation staff meetings led by the Lead FCA staff Assist in Student Engagement departmentwide events Assist in other duties as assigned including staffing other facilities when needed Assist in washing and drying used hand and face towels and carting clean towels to and from both oncampus fitness centers using proper PPE . Because of the studentfacing nature of this role remote work is not permitted. Student employees are encouraged to use sick pay when it is needed and available.
Required Qualifications
Qualifications Required CPR /First Aid/ AED Certified through the end of the academic year. If an applicant is not already certified certification will be coordinated by the Department of Student Engagement upon employment. Strong interpersonal and customer service skills Demonstrated ability to anticipate customer needs Dependability and accountability Initiative and the ability to work independently with little supervision Effective written and oral communication skills Time management skills and punctuality Ability to manage conflict and apply feedback to work performance Attention to detail and ability to accept direction Positive image and tidy appearance Ability to use standard office equipment including computer copier telephones Work study students only Minimum of a 2.5 GPA