Head of Home Lending Processing Operations
Head of Home Lending Processing Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 173300 - 359900
1 Vacancy
Job Description
Wells Fargo Consumer Lending
Wells Fargos Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether its buying a home purchasing a car funding a significant purchase or making important daily credit card purchases Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending Auto Credit Cards & Merchant Services Personal Lending & Retail Consumer Lending Control and Consumer Lending Shared Services.
The Position
Core duties and responsibilities:
- Extensive experience leading large mortgage processing operation with demonstrated operational excellence
- Extensive experience managing risk and control environment while meeting commitments to deliver solutions for areas needing improvement
- Extreme passion to deliver an excellent experience for customers ability to drive strategies to improve Net Promoter Score and Close on Time
- Demonstrated pipeline management expertise and oversight to ensure closing dates are not missed and cycle times remain competitive across all products
- Provide vision and set direction to achieve long term strategic objectives that impact organization and management across functional areas
- Collaborate and influence Home Lending Operations peers partners and leaders to formulate policies procedures and methods which directly impact the business line or indirectly affect the entire organization
- Provide thought leadership within Home Lending Operations functional area to develop and implement strategic solutions to highly complex and potentially companywide business challenges resulting in operational or documentation efficiencies with superior customer service
- Engage and lead a team of managers and professionals associated with Home Lending Operations functional area with integrity transparency and candor
- Develop long term policies and procedures within Home Lending Operations functional area
- Direct strategic planning discussions for the business line to drive continuous improvement in performance
- Serve as a member of the experienced trusted management within the Home Lending Operations business group unit or functional area providing expertise regarding strategy operations financial management and building organizational effectiveness and performance
- Manage allocation of people and financial resources for Home Lending Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications
- 8 years of Transactions and Processing experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
- 4 years of Management experience
Desired Qualifications
- Excellent leadership and team management skills with the ability to motivate and inspire a team to achieve goals
- Strong analytical and strategic thinking skills with the ability to translate data and insights into actionable growth strategies
- Strong problemsolving skills and ability to make datadriven decisions
- Resultsoriented mindset with a track record of achieving and exceeding growth expectations
- Strong strategic perspective with proven success delivering high performing service business growth and financial results
- Excellent verbal written and interpersonal communication skills
- Experience working effectively in a team environment and across all organizational levels where flexibility collaboration and adaptability are important
- Strong change leadership skills with the ability to execute with urgency
- Extensive knowledge and understanding of financial services industry
- Experience developing partnerships and collaborating with other business and functional areas
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.
$173300.00 $359900.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits many of which are listed below. VisitBenefits Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance critical illness insurance and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
17 Jun 2025*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo we believe in diversity equity and inclusion in the workplace; accordingly we welcome applications for employment from all qualified candidates regardless of race color gender national origin religion age sexual orientation gender identity gender expression genetic information individuals with disabilities pregnancy marital status status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliancedriven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. ThirdParty recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Director
Employment Type
Full-Time
