Associate Director - Program Management
Associate Director - Program Management
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Job Description
The role is responsible for monitoring thescrumprocesses and scrummeetings. They increase team efficiency motivate their team and argue for changes that will ensure quality and timeliness.
Key Responsibilities and Duties
- They are responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use.
- They ensure that good relationships are maintained between the team and product owner as well as with relevant others outside the team.
- University (Degree) Preferred
- 5 Years Required; 7 Years Preferred
- Physical Requirements: Sedentary Work
Career Level
9IC
Senior Program Manager Nuveen Investment Technology Team
Location:Mumbai / Pune Department:Nuveen Investment Tech Project and Program Management Reports To:Head of Project & Program Management
About the Role
We are looking for a Senior Program Managerwith 15 years of experienceto lead strategic programs drive and align crossfunctional initiatives within our organization. This role requires a highly experienced leader with a deep understanding of enterprisescale program management stakeholder alignment and business impact delivery. The Senior Program Manager will work closely with Product Managers Product Owners Engineering Managers Software Engineers and QA teamsto ensure seamless collaboration and .
Key Responsibilities
1. Strategic Program Leadership
- Lead and oversee multiple highimpact crossfunctional programsthat drive business and product success.
- Develop longterm program roadmaps aligned with business and product strategy.
- Act as a trusted advisor to executives and senior leadership ensuring programs align with company objectives.
- Drive enterprisewide transformation initiatives influencing strategic decisions and .
2. Executive Stakeholder & Crossfunctional Collaboration
- Work directly with Clevel executives VPs and senior leadershipto communicate program status risks and opportunities.
- Partner with Product Managers and Product Ownersto ensure alignment of business goals with program .
- Collaborate with Engineering Leadershipto optimize resource planning technical delivery and scalability.
- Build strong relationships with key business unitsto drive alignment and shared accountability.
3. Enterprise Agile & Operational Excellence
- Implement and refine enterprise Agile frameworks (SAFe Lean Portfolio Management or similar)to improve efficiency.
- Define and drive standardization of program best practices governance and reporting mechanisms.
- Establish and continuously refine KPIs and OKRsto measure program effectiveness and impact.
- Drive process improvement initiatives to enhance delivery speed quality and crossteam collaboration.
4. Risk Management & Issue Resolution
- Proactively identify enterpriselevel risks and dependenciesacross multiple programs and teams.
- Develop and implement mitigation strategies to ensure business continuity and program success.
- Act as a key escalation pointfor critical issues driving resolution with executive stakeholderswhen needed.
5. Reporting Analytics & Business Impact
- Provide datadriven insights and executivelevel reportingon program performance risks and opportunities.
- Leverage advanced analyticsto drive decisionmaking process optimization and continuous improvement.
- Align programs with financial operational and customer success metricsto drive business value.
6. Leadership & Mentorship
- Serve as a mentor and coachfor project and program managers fostering a highperformance culture.
- Lead and influence crossfunctional teamswithout direct authority driving collaboration and accountability.
- Champion a culture of innovation and continuous learningwithin the organization.
Key Qualifications
- 15 yearsof experience in program management strategic and crossfunctional leadershipwithin a productdriven technology organization.
- Proven ability to lead largescale multiteam enterpriselevel programswith direct impact on business growth.
- Extensive experience working with Product Engineering and Business teamsin a fastpaced highgrowth environment.
- Deep expertise in Agile SAFe Lean and other enterprise frameworks.
- Strong ability to drive executive communication influence strategic decisions and manage Clevel stakeholders.
- Advanced proficiency in program management tools (JIRA Confluence MS Project etc..
- Preferred:PMP SAFe Lean Portfolio Management PgMP or equivalent certifications.
Success Metrics
- Program : of enterprise programs delivered on time within budget and aligned with strategic goals.
- Business Impact:Measurable contributions to revenue growth operational efficiency and product innovation.
- Stakeholder & Executive Satisfaction:Positive feedback from leadership and crossfunctional partners.
- Process & Agile Maturity:Continuous improvement in Agile adoption cycle times and efficiency.
Related SkillsContinuous Integration and Deployment Debugging DevOps Enterprise Application Integration Problem Solving Programming Software Development Software Development Life Cycle Software Testing Systems Design/Analysis Systems Development Life Cycle
Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent reduce risk by insourcing key platforms and processes as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization with a focus on technology operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners our goal is to reduce risk improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Privacy Notices
For Applicants of TIAA Nuveen and Affiliates residing in US (other than California) click here.
For Applicants of TIAA Nuveen and Affiliates residing in California please click here.
ForApplicants of TIAA Global Capabilities click here.
For Applicants of Nuveen residing in Europe and APAC please click here.
Required Experience:
Director
Employment Type
Full-Time
