Veterinary Oncology Client Service Representative
Veterinary Oncology Client Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description
- Answer and respond to all phone calls from clients Referral Partners and Pharmacies log all conversations as well as check and logvoicemails
- Answer incoming calls as back up to the switchboardcoordinator
- Call for referral information on new/recheck patientappointments
- Coordinate with clinical team and update departmental schedulecalendar
- Check for incoming referral faxes at the front desk and/or communicationcenter
- Organize records in hard charts for next day specialtyappointments
- Check appointment emailsthroughout theday
- Email any electronic records/xrays to perspective department and all xrays toradiology
- Fax referral letters (depending on location)
- Make copies if needed: Client handouts cage sheet changeforms
- Call clients to remind of appointments & dropoffs for the nextday
- Ability to work successfully as part of a team andautonomously
- Ability to remain composed in stressful and emergencysituations
- Flexible about working additional hours whennecessary
- Excellent verbal and written communication skills
- Client service skills and phone etiquette
- Attention todetail
- Proficient computer skills
- Ability to work in a fastpacedenvironment
- Critical thinking skills
- Selfmotivated
- Strong career growth and personal development opportunities
- Comprehensive Health Benefits
- Vision and Dental
- HSA FSA and Independent Care Spending
- 401k with Employer Match
- Paid Time Off (PTO)
- Shift Differentials and OncallPay
- Uniform Allowance
- Employee Pet Discounts and Pet Insurance
- Elective ShortTerm Disability Life and Accident Insurance and company paid Long Term Disability
- Continuing Education Opportunities and Assistance Program
Come as you are.MedVetis an equal opportunity employer. We are also a drugfree organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
