Senior Director Patient Support Services
Senior Director Patient Support Services
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$ 243500 - 365250
1 Vacancy
Job Description
The Senior Director Patient Support Services collaborates on strategic planning developing goals and objectives and priority setting for areas of responsibility that support care management utilization review and patient transitions. Accountability for developing and establishing a strategic vision and implementing initiatives that achieve optimal patient support across the care continuum. Assumes 24hour accountability for the delivery of professional care and the allocation of resources for the assigned areas of responsibility. Partners with multidisciplinary teams and is responsible for patient care management and utilization review metrics productivity/outcome measures and adherence to professional practice standards for appropriate roles. The Senior Director Patient Support Services will cultivate and sustain a culture that embraces and exemplifies professional practice the development of future leaders and leadership excellence.
Accountable for the planning development provision and continuous improvement of all services within care coordination case management social work child life interpreter services guest services cultural navigation respiratory therapy and home care services. Plan implement and evaluate services to ensure sustained improvements in quality cost delivery safety engagement and family experience in assigned clinical sites. Collaborate and partner with MD leaders service line leaders site of care leaders and community partners to develop implement and operationalize initiatives intended to achieve desired outcomes.
Relocation assistance offered.
Required Education and Experience
Baccalaureate degree in clinical financial or management discipline.
Masters in Nursing Social Work Business Administration Public Health Healthcare Administration or related field (candidates currently enrolled in a Masters program will be considered).
Individual must complete program within three years in position and maintain solid performance.
Minimum five 5 years of leadership experience in a health care setting.
Required Credentials
Current Washington State license if appropriate.
Must obtain national certification in a clinical specialty area or leadership within three years.
If RN a copy of graduate degree in Nursing or transcripts indicating attainment of Masters degree in nursing is to be on record with Human Resources upon hire.
If Masters degree is in Business Administration Public Health Healthcare Administration or related field a copy of the degrees or transcripts indicating attainment of a Masters degree and Bachelors in Nursing degree is to be on record with Human Resources upon hire.
If Masters degree is in process a copy of the Bachelors degree in Nursing or transcripts indicating attainment of a Bachelors degree in Nursing and a notation of expected Masters completion date is to be on file with Human Resources upon hire.
Preferred
Clinical experience in a pediatric setting.
Knowledge of and experience using lean principles in healthcare.
Compensation Range
$243500.00 $365250.00 per yearSalary Information
This compensation range was calculated based on fulltime employment 2080 hours worked per calendar year). Offers are determined by multiple factors including equity skills experience and expertise and may vary within the range provided.
Disclaimer for Out of State Applicants
This compensation range is specific to Seattle positions located outside of Seattle may be compensated differently depending on various factors.
Benefits Information
Seattle Childrens offers a generous benefit package including medical dental and vision plans 403(b) life insurance paid time off tuition reimbursement and more. Additional details on our benefits can be found on our website www.seattlechildrens/careers/benefits.
About Us
Hope. Care. Cure. These three simple words capture what we do at Seattle Childrens to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a missiondriven organization that is lifechanging to many and touches the hearts of all #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region regardless of the families ability to pay. Together we deliver superior patient care advance new discoveries and treatments through pediatric research and serve as the pediatric and adolescent academic medical center for Washington Alaska Montana and Idaho the largest region of any childrens hospital in the country.
In 2022 U.S. News & World Report once again ranked Seattle Childrens among the nations best childrens hospitals for the 30th year in a row. For more than a decade Seattle Childrens has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the topranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution and classified among Americas best large employers by Forbes we recognize the importance of hiring and developing great talent to provide bestinclass care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion Excellence Integrity Collaboration Equity and Innovation. Whether its delivering frontline care to our patients in a kind and caring manner practicing the highest standards of quality and safety or being relentlessly curious as we work towards eradicating childhood diseases these values are the fabric of our culture and community. The future starts here.
Our Commitment to Diversity
Our community welcomes diverse experiences backgrounds and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits employs trains compensates and promotes without regard to race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
The people who work at Seattle Childrens are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community which cultivates and promotes equity diversity and inclusion at all levels.
Seattle Childrens is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.
Required Experience:
Exec
Employment Type
Full-Time
