IT Venue Coordinator
IT Venue Coordinator
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1 Vacancy
Job Description
Job Summary:
Live Nations US Concerts Division is where tours are born artists come to life and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dogfriendly offices to progressive benefits like student loan reimbursement and adoption/fertility support... its no wonder we are certified as a Great Place to Work organization and one of People Magazines 50 Companies that Care. We want everyone to feel like they belong and can thrive in our community so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
THE GIG
The US Concerts Technology team is looking for highly motivated passionate and enthusiastic individuals who are interested in providing onsite IT support at Live Nation events and venues across the country. As a Venue IT Support Representative you can expect to gain realworld experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry.
WHAT YOULL DO
Provide onsite IT troubleshooting assistance as needed to venue administrative operations and production staff.
Identify track and help to resolve persistent issues and ensure venue technology problems issues or needs are reported to appropriate remote support or service delivery teams following established escalation procedures.
Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
Be the onsite contact and provide guided access for visiting IT service or support providers
Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on day of show.
Provide proactive day of show IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.
Assist with deployment inventory management and maintenance of onsite IT equipment including POS terminals.
Develop demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies.
Participate as needed with seasonal IT preparation and validation as well as shutdown and winterization.
Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events.
WHAT YOULL BRING
Experience with and indepth knowledge of Apple iOS MS Windows and network technologies is preferred
Strong communication skills (oral and written) paired with a professional communication style
Selfmotivated capable of independent reasoning and troubleshooting
Highly organized and strong attention to detail
Must be a reliable and dependable team player with ability to work independently and under little supervision
Must be able to adapt to a constantly changing and at times stressful work environment
Must possess a valid drivers license access to a reliable vehicle and a clean driving record
This position requires flexibility with scheduling; including the ability to accommodate evening and weekend oncall shifts holidays as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role.
(Note: Shifts may change to meet business needs).
If the above description sounds like you and fits your background apply today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies Internet recruiting job fairs college recruiting and search firms.
Required Experience:
IC
Employment Type
Part-Time
