Client Service Administrator - Financial Firm - Erie PA
Client Service Administrator - Financial Firm - Erie PA
Posted on :
08-04-2025
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1 Vacancy
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Job Description
Client Service Administrator
Are you an A player looking to expand your career and be a part of a successful team If you enjoy developing longterm relationships constantly challenging yourself and providing superior administrative support we would like to talk to you! Our growing financial services firmRoland Financial Wealth ManagementinErie PAis seeking to add a Client Service Administrator to our team!
The ideal candidate for this role will be someone who has the desire to work in the financial industry longterm and contribute to the growth of our business.
Job Description:
The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals incoming client service calls database management and client appointment preparation including updating client account summaries for their review meetings prepping the Main Advisor for his/her review meetings and preparing issued accounts for delivery.
Minimum Requirements:
- 2 plus years Insurance/Financial Industry experience highly preferred
- Life & Health Insurance License Required within 6 months of employment
- Experience with Medicare sales and service is ideal
- Experience with MS Office Suite and the ability to learn new software quickly
- CRM / Salesforce experience preferred
This position requires you to possess the following skills:
- Strong organizational and sales skills
- Excellent communication; both written and verbal
- Attention to detail and accuracy
- Proactive Management Style and consistent followthrough
- Undeniable A Player mentality
Responsibilities/Tasks:
This Client Service Administrator will be expected to have consistent followthrough with all efforts build relationships with prospects and clients and help prepare the Advisor for client appointments. Other daily weekly and/or monthly tasks may include:
- Receive incoming client service calls in a friendly manner
- Complete each service request and resolve client issues
- Input notes into CRM and keep updated
- Coordinate and follow up on each client transfer
- Review application prior to submission
- Follow application process from start to finish
- Prepare client review summary for upcoming appointments
- Maintain professional communication with clients and staff
- Assist with client update reports and mailings
- Assist in setting client appointments for Advisor and general office duties
Office Duties:
Assisting the Financial Advisor and the branch office to exceed client and regulatory expectations include:
- Function as a phone backup to other office personnel for phone coverage
- Help to keep database up to date and accurate
Salary:
- $47000 to $52000 based on experience
- Bonus and commission potential
Benefits
- 401(k) automatic 3 company contribution based on salary
- Cash balance plan
- Profit sharing
- Health insurance
- Continuing education stipend/reimbursements
- General holidays off
- PTO and comp time
Hours:
- Monday Friday
- 9:00am5:00pm
- Some evenings required for client events
Presented by Advisor Employee ServicesThank you for your interest in the Client Service Administrator role. Advisor Employee Services a consulting firm located in Lenexa Kansas represents the top 1 of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided https://aesplacement/. We are not a staffing firm but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed please apply today!
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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