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POSITION SUMMARY
Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware software internet access and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze recommend and implement process improvements. Consult with users management vendors and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products.
Follow all company policies and procedures; protect company assets. Address guests service needs in a professional positive and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact respect diplomacy and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate workrelated information using computers and/or point of sale systems. Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Full-Time