SENA Case Manager
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Job Description
Children and Families Department
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield LE3 8RA
Worker Category: Hybrid Worker
Salary:per annum (pro rata for part time)
Working Hours: 37 per week
Contract Type: Permanent
Closing date: 7th April 2025
Interview Date(s): 29th April
We are advertising for permanent positions available within our busy SENA Service.
The posts will initially be based in our review team and you may be required to work flexibly across other teams as demand requires at a officer level.
About the Role
The post holder will be amending Education Health and Care Plans (EHCPs) following the review meeting. You will have a large caseload and you will be amending the documents within Code of Practice timescales. You will also carry out a full range of Case Manager duties including managing a high level parental contact finding solutions to problems covering a duty system on a rota and acting as a point of contact for internal and external contacts in relation to reviews. To use professional expertise to provide advice and support to a range of colleagues within Children and Families Services and partner agencies to enhance positive outcomes for children and young people using performance data and intelligence within a multiagency approach.
Liaising with a range of external stakeholders including schools experts for example Educational Psychologists Specialist Teachers to ensure that any and all relevant information is available for the EHCP review process.
Effective case management often requiring multidisciplinary working with external services such as Social Care Health Services other local authorities and specialist educational settings to deliver the best outcomes for children and young people
Effective problem solving information gathering and officer level decision making often under short time constraints. Working directly with parents children and young people schools and linked agencies within the statutory and legal framework related to the Special Educational Needs EHCP review process
To model good case work practice and to demonstrate strong team worker skills via coaching joint working and contributing to the development and delivery of training. Ensuring service performance quality standards are adhered to within the framework for Leicestershire County Councils priorities for children and families; any relevant Government legislative requirements and objective setting based on local commissioning strategic imperatives and performance frameworks
Maintaining effective communication and building strong professional relationships with parents schools central services health and social care professionals regarding individual cases
To lead and support attendance and information sharing in a range of formal meetings including personcentred coproduction meetings and annual reviews as agreed with the Team Manager
About You
To apply for this post you must: have
- NVQ Level 4 qualification in relevant subject or demonstrable experience within a special needs context or Local Authority
- Evidence of ability to extract relevant information from a range of data/ variety of sources and to present in different formats as appropriate
- The ability to present information in clear written form for a variety of audiences and respond to changing demands
- The ability to work in partnership with parents and staff from other agencies and enter into dialogue and negotiation in order to ensure positive outcomes for children and young people with SEND
- Be dependable and able to meet deadlines when under pressure
- Be highly motivated flexible and able to use initiative
- The ability to inspire confidence in the public and colleagues to be committed to providing high quality public service to be responsible for work given to the casework teams e.g. ensuring deadlines met checking quality of work to be able to work on own initiative and as part of a team and have a strong working knowledge of the SEN Code of Practice.
You must also have an understanding of and commitment to equality diversity and inclusion.
A DBS enhanced check for a regulated activity is required for this post.
For information on our approach to the recruitment of exoffenders please see our policy statement.
In addition we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for termtime working parttime hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion please contact:
Cathryn Allison Service Manager
Telephone: 0
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning(select option 2 or raising a ticket via our online portal: applying for this post you agree to our Terms and Conditions.
Required Experience:
Manager
Employment Type
Full-Time
