Hire Resolves client is looking for a systematic and proactive candidate with good administrative skills for the position of Admin Assistant. The duties of the Admin Assistant include account reconciliations customer account query resolution customer account payment followups and replying to customer queries/questions in general.
The Admin Assistant is expected to display good interpersonal skills as they will interact with clients and colleagues from various departments and executive levels. They will be required to diagnose comprehend and resolve their duties independently. The candidate should ideally be bilingual (English and Afrikaans).
Roles and Responsibilities:
Replying to customer account queries; including: General customer account queries Payment Arrangements for late payments
Maintenance of customer accounts; including: Processing of monthly invoices/billings Updating of customer information on our Systems Following up on overdue account balances Collating outstanding customer accounts for cancellation and debt collection submission Submitting overdue accounts for debit collection Following up on the debt collection submissions
Replying to and resolving customer emails/tickets; including: Speed changes and/or cancellation requests and the subsequent processing of the relevant tasks associated with that request Requests for invoices/and or statements
Reconciliation of accounts including: Reconciling debtor payments on our Systems Uploading creditor invoices to our Systems Reconciling creditor invoices/statements against our Systems Requirements:
Basic Diploma in Accounting Bookkeeping or similar
Basic to midlevel Excel usage experience
12 years experience in an Adminbased position is advantageous
An understanding of Internet and Internet Service Provider terminology is advantageous
If you would like to apply for this role kindly forward your CV to Gaby Turner at . Alternatively you may forward your CV to
Package & Remuneration
R9 000 R11 000 per annum
About Us
Hire Resolve is a Recruitment Agency in South Africa that focuses on working the following jobs in South Africa.
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