Lease Administrator
Lease Administrator
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Job Description
POSITION PROFILE
Responsible for evaluating and performing maintenance requests submitted to RFS. Maintains the integrity of the internal lease deck by auditing customer lease agreements monitoring a series of Infolease reports and updates Infolease. Advises nonFSB users on internal lease policy and works together with Sales Customer Administration and Accounting to initiate or resolve customer billing issues.
JOB DUTIES AND RESPONSIBILITIES
- Reviews and audits Customer paperwork lease agreements and associate documents
- Reviews and audits requests to modify lease billing to ensure paperwork supports these changes
- Modifies internal lease billing in Infolease in accordance with customer signed documents
- Reviews requests for customer credits to ensure proper approvals based on O15 policy have been obtained
- Provides internal lease support on lease billing related questions
- May have responsibility for working RFS exception reports
- Participates on conference calls as needed
- Performs other duties as assigned.
Requirements
QUALIFICATIONS (Education Experience and Certifications)
- Requires high school diploma and equivalent related experience
- 34 years of business process leasing customer service related training experience required
- Ability to multitask and handle projects simultaneously
- Strong verbal and written communication skills ability to listen attentively and express ideas clearly and concisely.
- Extremely organized and able to meet deadlines.
- Strong analytical skills
Ricoh is an EEO/Affirmative Action Employer Minorities/Women/Protected Veterans/Disabled.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
