Aftermarket Industrial Service Leader
Aftermarket Industrial Service Leader
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1 Vacancy
Job Description
Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner safer and smarter future.
Garrett is the true pioneer of automotive turbocharging dating back more than 60 years and continues today as the worlds leader in turbo technology solutions and an experienced supplier of electric boosting products and automotive software to support passenger cars commercial vehicles and offhighway equipment. With a worldwide footprint of engineering centers testing labs and manufacturing facilities Garrett serves all major automotive companies to implement key differentiated technology offerings.
FIND OUT MORE ABOUT THIS OPPORTUNITY
Join our team as a Aftermarket Industrial Service Leader and you will step into a transformative role where strategy meets innovation. Were seeking a skilled and visionary Service Product Manager to lead the creation of a new division dedicated to turbocharger parts and services across the marine power generation and mining sectors globally.
What Youll Do
Define Customer Targets & Value Proposition: develop customer segmentation including service needs and define the respective service value proposition for each segment.
Strategic & Business Leadership: Design and implement a comprehensive service business model and gotomarket strategies including the development of a profitable business case.
Innovation: Build a robust service portfolio including maintenance repair overhaul solutions and parts supply.
Develop Global Service Footprint: define service standards and collaborate with worldclass service providers to ensure consistent highquality delivery worldwide.
Operational Excellence: Define service standards training programs and compliance frameworks.
CRM & FSM Setup: Define CRM and FSM business requirements and collaborate with IT for the implementation of the new system
Customer Centricity: Drive customer satisfaction manage feedback and expand opportunities for crossselling and upselling.
Marketing Strategy: define Marketing plans for value proposition activation
Develop Service Organization: Build and lead a highperforming team capable of driving the divisions success
What Were Looking For
Bachelors degree a must (preferably engineering)
MBA is preferred
Minimum 10 years experience in service product management with a strong focus on industrial or technical products.
A proven leader with expertise in strategic planning and project .
Exceptional technical expertise and strong business acumen with a talent for aligning crossfunctional goals.
A creative problemsolver who thrives on building innovative systems from the ground up.
Employment Type
Full-Time
