Volunteer Coordinator Digital Communities
Volunteer Coordinator Digital Communities
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Job Description
An exciting opportunity to work with a leading digital mental health organisation adding value with your professional mental health skills!
Part time Fixed term 12 months contract)
SCHADS award level 4
Melbourne or Sydney location
Opportunity to make an impact on the lives of individuals affected by complex mental health issues
Are you ready to make a difference in the mental health sector
SANE is committed to creating a brighter future for Australians affected by complex mental health issues by ending mental health inequity and social and economic exclusion. We provide free digital mental health support services and run a variety of mental health awareness stigma reduction research and advocacy programs. We support diverse workforce segments including those living with complex mental health issues and the broader community. We are 100 people with a volunteer work force of circa 60 people.
Visit www.sane to learn more about our work.
About the role
You will be responsible for building and supporting a thriving volunteer program and workforce within SANEs Digital Community. By overseeing the successful delivery of volunteerled engagement activities to ensure the SANE digital community is lively and that there is opportunity for reciprocal peer support for people with complex mental health challenges and representation of identified priority populations within the volunteer program and avenues for progression into paid employment.
You will play a crucial role in SANEs recovery programs by building and maintaining relationships coordinating the training of volunteers by our Lived Experience Lead and being part of the amazing Recovery Community team
Key responsibilities of this role include:
Support the roll out of planned volunteer recruitment and training
Maintain an uptodate volunteer database and data reporting
Coordinate documentation related to volunteer numbers goals and keep upto date records and data.
Support the rostering and coordination of SANE forum peer volunteers with a particular focus on SANE priority populations.
Provide ongoing support facilitating opportunities for development career progression and routine debriefing.
Regularly communicate with the volunteers to maintain engagement and keep them informed.
Provide recognition of the contribution and role within the Digital Community
Collaborate with the wider team to support projects and work
Work within SANEs Model of Care and Clinical Governance Framework
About You
Desired experience or Qualifications in Customer Service Administration Project Management and/or Stakeholder Management
Over three years experience working in a program delivery team
Minimum 1 year experience coordinating volunteer workforce
Proven experience in volunteer coordination
Proven administration and/or customer service experience.
Experience using CRM database (Salesforce desirable) and email tools (Campaign Monitor desirable).
Demonstrated experience working with a diverse range of internal and external stakeholders.
Desirable
Experience in working with diverse populations and fostering inclusive online communities
Understanding of peer work and/or mental health
If this sounds like an exciting opportunity for you please apply now!
Whats in it for you
A friendly and collaborative environment
Hybrid work arrangement
Additional days prorata of paid Reflection Leave per year
NFP Salary packaging & benefits increase your take home pay!
How to apply
To apply please submit your resume and cover letter by 8 April 2025 addressing the criteria below:
What qualifications certifications and credentials do you have to support your application
Do you have the right to work in Australia
Please note: all SANE Employees are required to complete compliance checks including a National Police Check and Working with Childrens Check.
Interested
Applications will be reviewed as they come in so please Apply Now!
SANE is an Equal Opportunity Employer and we are proud champions of lived experience. We encourage applicants of all backgrounds including people with lived experience of complex mental health Aboriginal and Torres Strait Islander people people with disabilities people from CALD and LGBTQIA communities and people of all ages to apply. Please reach out if you require reasonable adjustments throughout the recruitment and selection process. Please email
No agencies please weve got this!
Required Experience:
IC
Employment Type
Full-Time
