Hardware Technician
Hardware Technician
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$ 80000 - 128000
1 Vacancy
Job Description
Responsibilities
Peraton is seeking a Hardware Technician to join our team of qualified and diverse individuals on our Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. CAEIO supports the DOS Bureau of Consular Affairs (CA) providing IT Operations and Maintenance to modernize the legacy networks applications and databases supporting CA services globally.
A critical element of the CAEIO program is providing IT Operations and Maintenance support for the HW/SW platforms used by CA IT systems in U.S. Passport Offices and Agencies. The Hardware Technician supports domestic Consular facilities collaborating with government Systems Administrators (SA). Responsibilities include providing technical expertise for HW/SW at the Domestic Consular/Passport facilities and augmenting SA duties as needed. They also support the SA and ISSO in ensuring security and internal controls align with Department of State policies and procedures.
Responsibilities
- Coordinate and plan for upgrades replace HW/SW components as needed and prepare for consolidation and decommission/retiring of HW/SW as required.
- Monitor and document abnormal performance of server workstation and services trends as well as document and maintain site topology configuration and changes.
- Develop maintain and communicate diagrams system configurations and technical documentation.
- Provide a full array of PM/RM services on all card printer systems and associated equipment. PM shall include all periodic cleaning maintenance replacement parts refurbishment calibration and/or other adjustments of the card printers and related equipment as necessary.
- All PM/RM will be performed in accordance with the manufacturer specifications manuals and other instructions. The Hardware Technician is responsible for ensuring that printers are operational during normal business hours. No printer will be without the capability to personalize passport cards for more than 24 hours.
- Provide and ensure availability efficiency and effectiveness of systems SW HW and data as well as technical support for testing and evaluation purposes.
- Install configure troubleshoot resolve complex issues and support ongoing usability of desktop computers SW/HW and peripheral CommercialOffthe Shelf (COTS)/ GovernmentOfftheShelf (GOTs) technology.
- Install and Troubleshoot DOS approved Government Furnished Equipment (GFE) for break/fix/move related issues or requests maintain and support crisis management kit to ensure compliance with all current patches and updates.
Core Work Schedule: The Hardware Technician must be available to work a biweekly rotating shift: two weeks working from 11:00AM 7:00PM followed by two weeks working from 3:30PM 11:30PM.
Location: 191 Office Park Dr Hot Springs AR 71913
Qualifications
Required Qualifications
- U.S. citizenship and active SECRET Government Security Clearance.
- Thorough understanding of analog and digital circuits with a demonstrated ability to troubleshoot to PCB level.
- Ability to use a variety of hand tools and electrical test equipment in the performance of duties.
- Strong mechanical skills.
- Ability to read and interpret equipment manuals mechanical drawings and electrical schematics.
- Working knowledge of electrical clutches belt driven and mechanical geartrains DC stepping motors optical and proximity sensors.
- Ability to communicate on a technical level with coworkers customers and engineers.
- Knowledge of the fundamental principles of lasers.
Desired Qualifications
- CompTIA A Certified
- CompTIA Network Certified
- CompTIA Security Certified
Education: High school diploma or equivalent and 9 years of professional IT support experience; Associate with 7yrs of experience; Bachelors with 5yrs of experience; Masters with 3yrs.
Peraton Overview
Peraton is a nextgeneration national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit peraton to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
IC
Employment Type
Full-Time
