Job Summary
Assists in examinations and treatment of patients care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.
Job Specific Duties
- Answers telephones routes calls takes and relays accurate phone messages.
- If applicable prepares and administers medications/immunizations to patients as directed by provider.
- Communicates all significant changes in patient conditions or behavior to clinicians and physicians.
- Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting collects and distributes medical record documents related to patient.
- Gathers data for general information special reports contacting other employees departments agencies and individuals for additional material. May prepare reports for provider approval.
- Maintains/prepares billing charge and reconciliation assist in completing claims forms and answers patient questions in reference to payment status.
- Runs reports for credit cards super bills and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.
- Maintains a clean and orderly work area and patient rooms.
- Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained.
- Performs and documents vital signs and measurements. Provides and documents patient and family education.
- Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results.
- Prepares for patient visits by preparing /pulling charts printing super bills and informing physician and other clinical staff of changes in schedule.
- Schedules appointments diagnostic therapeutic verifies medical appointments obtains and/or verify authorizations.
- Processes medical documentation for office visit and followup with patient when required.
- Serves as receptionist conducts patient checkin registration collects fee for service/copayments and verifies referrals insurance data patients address & other pertinent information.
- Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.
- Enters electronic order for lab xray and medication/prescriptions for provider review and approval in electronic medical record.
- Process refills as directed by provider and written protocols.
Minimum Job Requirements
- Medical Assistant Diploma/Certificate of completion from an accredited Medical Assistant program and at least 5 years of Medical Assistant experience (OR) Medical Assistant/Nursing degree from an accredited program and at least 5 years of Medical Assistant experience (OR) Medical Assistant Certification maintained active and in good standing throughout employment and at least 3 years of Medical Assistant experience employment
- American Heart Association BLS maintain active and in good standing throughout employment
Knowledge Skills and Abilities
- High School education or equivalent preferred.
- Ability to communicate verbally and in writing.
- Basic computer and math skills.
- Excellent patient management customer service and interpersonal skills.