Work Schedule
First Shift (Days)
Environmental Conditions
Able to lift 40 lbs. without assistance Laboratory Setting Office
Job Description
Are you searching for an outstanding chance to showcase your exceptional skills in a forwardthinking and toptier organization Thermo Fisher Scientific Inc. is looking for a Site Specialist II to join our team. As a global leader in scientific solutions we are committed to improving the worlds health cleanliness and safety.
Responsibilities
- Follow welldefined procedures as outlined by Best Practices SOPs and work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
- Independently make decisions and apply available resources to meet customer requirements.
- Analyze maintain and reconcile various reports to ensure customer and ULS requirements are met.
- Show strength in capturing communicating and explaining job or sitespecific performance metrics.
- Communicate with your supervisor about any customer issues or potential problems.
- Foster personal growth and development by keeping up to date with new policies and improvements independently of the site trainer and management team.
- Listen attentively to customer concerns swiftly address dissatisfaction and aim for a firstcall solution within the designated response times.
- Function optimally within a diverse crossfunctional team.
- Embrace Practical Process Improvement (PPI) methodologies.
- Access and apply Thermo Fisher Scientifics Intranet and SharePoint document management system.
- Always represent Thermo Fisher Scientific positively across all customer locations.
- Carry out additional duties as required.
JobSpecific Duties
- General Customer Service
- Stockroom/POU Management
- Perform onsite program replenishment and disbursements
- Coordinate and assess stock rotation procedures
- Maintain and evaluate inventory records monthly
- Conduct Cycle Count inventory procedures accurately and ensure timely completion
- Monitor inventory in consignment/customerowned stockroom daily
Requirements
- Must have the ability to read write and speak English.
- 23 years of similar experience.
- Display a high level of confidentiality for both customer and Fisher.
- Must maintain Thermo Fisher Scientifics FourI Values.
- Candidates are required to possess one to two years of progressive relevant experience.
- Equivalent experience is acceptable in lieu of a High School Diploma.
We value your outstanding experiences backgrounds and perspectives.
Required Experience:
Unclear Seniority