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You will be updated with latest job alerts via emailGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Management Trainee Collections
We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities
In this role you will be responsible for all the activities related to Order to Cash domain.
This includes the collection of invoices and the management of all related processes dispute identification and resolution account reconciliation credit balance disposition and unclaimed property administration.
The Debt Collector will effectively communicate and support the collection goals while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
Followup with various departments to get supporting documents/ info for dispute/deductions resolution
Ability to handle trouble and resolve recurring or occasional bottlenecks
Effectively communicate and support the collection goals while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
Receive notification for reimbursement and perform acceptability analysis within threshold
Qualifications
Minimum qualifications
B Graduation
Relevant work experience
Preferred qualifications
Good Communication Skills
Ability to learn ERP systems
Good analytical and problemsolving skills
Excellent MS Office skills including MS Excel
Good conceptual knowledge and experience in tax activities preferred
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at www.genpact and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Full-Time