Sr Program Manager
Sr Program Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
WHO WE ARE
Empowering Connections Inspiring Possibility
SageNet is a leading managed services provider specializing in connectivity digital signage and cybersecurity. The company connects manages and protects technologies and devices across widely distributed enterprises. SageNets people processes and technologies coupled with its collaborative approach empowers customers to achieve their core business objectives.
The company offers worldclass service and support via its USbased 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs) geographically diverse teleports a central National Logistics Center multiple data centers and a nationwide field service organization.
What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a twofold calling. First the company creates trusted reliable and secure technological connections for its customers. Second and perhaps even more importantly SageNet works tirelessly to build trusted human connections with its customers partners and communities. The company believes that by creating discovering and nurturing these trusted connections SageNet enhances the world that connects us all.
With a threedecade track record in managed services SageNet boasts a longterm customer base that includes the nations largest retail financial healthcare utilities and energy organizations. SageNet manages communications for more than 430000 endpoints. Headquartered in Tulsa SageNet has regional offices in Atlanta and Washington D.C.
WHAT YOULL DO
Major duties and responsibilities:
- Manage and coordinate largescale network engineering programs with a focus on Agile methodologies and SDLC best practices.
- Provide administrative oversight for Jira ensuring proper configuration access management and security compliance.
Leverage proven expertise in the Jira program management platform and Agile methodologies to effectively support network engineering programs.
- Scope and define technical project requirements effectively
- Develop and maintain Power BI dashboards to track project progress and key performance indicators.
- Implement Agile best practices and drive continuous improvement initiatives.
- Collaborate with stakeholders to ensure project goals align with business objectives and security requirements.
- Serve as a primary point of contact for program management ensuring alignment with organizational strategies.
- Utilize MSP technology for project tracking and .
- Ensure compliance with ITIL principles and security standards where applicable
WHO YOU ARE
To perform this role successfully the Senior Program Manager must be able to satisfactorily perform each duty. The requirements listed below represent the knowledge skill education and overall experience required for the role.
Key Qualifications
- PMP certification required; PgMP certification preferred.
- Extensive experience managing largescale network engineering programs.
- Jira administrative experience required including configuring workflows permissions and dashboards.
- Expertise in Jira/Scrum development.
- Have a demonstrated experience with the Jira program management platform and Agile program management methodology for network engineering programs
- Ability to effectively scope define and document technical project requirements
- Strong knowledge of Agile methodology with SCRUM Master certification preferred.
- Experience with Power BI for data visualization and reporting.
- Experience with MSP technology tools.
- ServiceNow experience preferred.
- ITIL certification is a plus.
- Proven ability to manage a high volume of projects
- Strong communication coordination and stakeholder management skills.
- Understanding of SDLC processes and security best practices.
WHERE YOULL WORK
- Productively work in a hybrid work environment which consists of 3 mandatory allin days and 2 virtual days. Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.
- Business casual in office and business professional in front of customers
- Requires limited nights and weekends
PHYSICAL REQUIREMENTS
- Be able to sit for extended periods of time without any problems
- Consistent use of hands and fingers for typing
- Consistent use of eyes to analyze monitoring applications spreadsheets ticketing systems and web on computer screen
CLASSIFICATION*: Exempt
POSITION TYPE: Fulltime
TRAVEL REQUIREMENTS: No
DIRECT REPORTS: No
SAFETY SENSITIVE: No
Ready to join a team that values trusted connections Apply now!
Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities duties and skills required. SageNet reserves the right to modify this job description at any time with or without notice. Employment with SageNet is atwill meaning that either the employee or the company may terminate the employment relationship at any time with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.
As a managed services provider SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.
Required Experience:
Manager
Employment Type
Full-Time
