Regional Field Canvassing Trainer

Meet Leaf Home. We turn complex home improvement projects and endless todos into achievements. With more than 50 of homeowners worried about the cost and effort of home maintenance we deliver remarkable endtoend experiences. And get the job done right at every step. Bringing innovative products the best people and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada we are Americas largest directtoconsumer fullservice provider of branded home services and products. Our products including the patented LeafFilter gutter protection system have earned numerous awards and recognition from Good Housekeeping Qualified Remodeler Angi Consumer Reports This Old House and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience excellence and quality through 250 regional sales and installation offices and comprehensive field support offices in New York and Hudson Ohio. Were proud to say weve been consistently named one of the fastestgrowing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wideranging and include:

Industrybest compensation packages Fully paid health dental andvision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs Ondemand lunch program Childcare assistance Free gym membership Employee assistance programs including legal financial planning and counseling Employee discount marketplace Employee Resource Groups such as VetConnect DEI Committee Womens Committee.

Position Summary: The Regional Field Canvassing Trainer is primarily responsible for the training and development of Field Canvassers and Field Canvasser Team Leads within the assigned region(s). This role focuses on conducting comprehensive training programs to enhance the skills and performance of canvassing teams. Additionally the trainer collaborates with the Operations Managers and Sales Managers to exceed revenue targets and ensure the implementation of best practices and standard operating procedures. Key responsibilities include ensuring effective recruitment thorough onboarding continuous professional development and consistent achievement of revenue goals within the region(s).

Essential Duties and Responsibilities:

• Participate in the development implementation and delivery of coaching and training plans that support regional and corporate goals and objectives utilizing the Companys proven canvassing system.
• EnsureField Canvassersand Field Canvasser Team Leads meet or exceed established sales and quality KPIs.
• Support Operations and Sales Managers with infield training and development of Field Canvassers and Field Canvasser Team Leads.
• Help identify individual Field Canvassers and Field Canvasser Team Leads development opportunities provide feedback and recommendations to Sales and Operations Managers and provide support towards closing identified developmental gaps.
• Identify process deficiencies and inconsistencies and recommend improvements to support a unified and consistent process and customer experience.
• Conduct inperson group training sessions with Field Canvassersand Field Canvasser Team Leads on identified training opportunities.
• Provide focused training on new technology platforms to improve efficiency data integrity and compliance.
• Conduct field training with new and experienced Field Canvassers and Field Canvasser Team Leads for quality assurance and training purposes.
• When necessary directly complete doortodoor canvassing.
• Travel throughout assigned region(s).
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

• High school diploma or equivalent.
• 5 years of experience in direct selling doortodoor sales outside sales retail &/or event marketing or a related field.
• 5 years of experience in training coaching and supervisory roles.
• Ability to translate training documentation into realworld and practical applications.
• Experience managing conflict resolution and motivating others to perform at a high level.
• Ability to frequently travel within assigned region(s).
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without dropping the ball.
• Ability to thrive in a fastpaced highenergy teamoriented environment and have a roll up your sleeves and win every day mentality.
• Hold oneself accountable and responsible while being selfdriven in accomplishing goals.
• Detailoriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas scrutinize and evaluate arguments find inconsistencies and errors in work solve complex problems and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Must hold a valid drivers license.
• Proficiency using Microsoft Office Suite (Outlook Word Excel PowerPoint Project and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g. H1B status).

Preferred Knowledge Skills Abilities or Certifications:

• Prior experience in the directtoconsumer home services industry.

Travel Requirements:

• More than 50 domestic travel required.

Overtime/Additional Hours Requirements:

• Additional hours may be required (exempt positions).

Physical Requirements:

• Normal office environment and field office/manufacturing/construction environment.
• Performs indoor work in a climatecontrolled environment and performs work outside in varying temperatures and climates.
• Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit hire train and promote persons in all job titles without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age results of genetic testing veteran status or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to .