Atlassian Administrator Product Technology Operations - Hybrid
Atlassian Administrator Product Technology Operations - Hybrid
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1 Vacancy
Job Description
About Boomi and What Makes Us Special
Are you ready to work at a fastgrowing company where you can make a difference Boomi aims to make the world a better place by connecting everyone to everything anywhere. Our awardwinning intelligent integration and automation platform helps organizations power the future of business. At Boomi youll work with worldclass people and industryleading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems make a real impact and want to be part of building something big. If this sounds like a good fit for you check out boomi or visit ourBoomi Careers page to learn more.
Join us as an Atlassian Administrator on our Product & Technology (P&T) Operations team. This role will encompass bothAtlassian administrator responsibilities as well as Atlassian developer tasks. This will be a hybrid position with one day required in the office during most weeks.
How Youll Make an Impact
As an Atlassian administrator youll keep our Product and Technology teams running smoothly. Youll maintain the products and troubleshoot issues. Well also rely on you to work on projects either for migrations or to build new solutions and workflows. This job involves intensive collaboration with the P&T Operations team and the software development teams that we support.
What Youll Do
In this role you will support and maintain the Atlassian family of products in our Jira Cloud Jira Software Jira Service Management (JSM) Confluence Jira Product Discovery Bitbucket StatusPage and others for the P&T organization as well as to a lesser extent support and maintain our IBM TargetProcess instance.
- Own configuration maintenance administration and support of Atlassian products.
- Serve as an advocate and Subject Matter Expert for Atlassian within P&T.
- Gather requirements propose solutions prepare status reports and develop roadmap presentations.
- Design architect deploy integrate improve troubleshoot and support scalable development test and production environments running various Atlassian components.
- Atlassian Administrator Responsibilities
- User Management: Creating updating and managing user accounts and permissions.
- Jira Project Configuration: Setting up and configuring projects issue types workflows and custom fields.
- System Maintenance: Monitoring system performance managing upgrades and implementing patches.
- Workflow Management: Designing and optimizing workflows to support project management best practices.
- Customization: Implementing customizations to meet the needs of various teams including dashboards filters and reports.
- Integration: Coordinating Jira integrations with other tools and applications (e.g. Confluence Bitbucket).
- Technical Support: Providing support to users troubleshooting issues and resolving queries related to Atlassian products usage.
- Documentation: Maintaining documentation of configurations processes and best practices.
- Atlassian/Jira Developer Responsibilities
- API Integration: Developing and integrating thirdparty applications using Jira APIs.
- Automation: Implementing automation scripts to improve efficiency and streamline processes.
- Custom Reports: Building custom reports and dashboards to provide insights into project metrics.
- Code Reviews: Reviewing and maintaining existing code ensuring quality and compliance with best practices.
- Collaboration: Working with crossfunctional teams to gather requirements and provide technical solutions.
- Testing: Conducting unit tests regression tests and participating in user acceptance testing of new features.
- Performance Optimization: Analyzing and optimizing performance issues related to custom development or Jira instances.
The Experience You Bring
- 58 years of experience in configuration administration and maintenance of Jira Software Jira Product Discovery (JPD) OpsGenie Confluence Jira Service Management (JSM) and Bitbucket in a technology or highgrowth SaaS product development company.
- Experience customizing Jira projects with various schemes complex workflows screen schemes permission schemes and notification schemes.
- Strong Jira Query Language (JQL) knowledge and experience customizing workflows setting up dashboards and generating reports.
- Strong JavaScript and SQL knowledge.
- Ability to write scripts to automate and customize Jira including scheduling and resource loading.
- Excellent problemsolving skills with an ability to recognize opportunities and develop ways of addressing them.
- Strong communication skills and enthusiasm to help others.
- Ability to manage multiple tasks concurrently in a fastpaced environment.
- Ability to document and explain technical details clearly and concisely.
- Bachelors of Science degree in Engineering or other related discipline
Bonus Points If You Have
- Experience directly integrating Atlassian products with other systems is preferable.
- Experience with IBM TargetProcess.
- Experience with GitHub.
- Familiarity with AI.
- Plugin Development: Creating custom plugins and extensions to enhance Jiras functionalities.
Arent sure if youre a match We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates so dont hesitate to apply; you could be the perfect fit!
Location
Conshohocken PA Hybrid
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be foundhere.
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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true authentic self. Our team members are our most valuable resources and we look for and encourage diversity in backgrounds thoughts life experiences knowledge and capabilities.
All employment decisions are based on business needs job requirements and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process please submit a request to. This inbox is strictly for accommodations please do not send resumes or general inquiries.
Required Experience:
Unclear Seniority
Employment Type
Full Time
