Assurance Learning Coordinator
Assurance Learning Coordinator
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Job Description
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
The Opportunity
The Learning Coordinator (LC) is responsible for the coordination and logistics of service line learning. This role works closely with the Learning Services Specialist (LSS) and Learning Deployment Manager (LDM) to provide agreedupon support for all classes.
The LC primary responsibilities include submitting courses and scheduling offerings managing participant rosters communications and compliance and course deployment including production and pre and post course activities
Your key responsibilities
Learner administration
- Support the LSS & LDM with data required to schedule participants
- Execute logistical planning of in person training events offsite accommodations and onsite support in the Toronto office only.
- Ensure sessions are scheduled with producers and production technologies (i.e.: Virtual producer team recordings) as necessary.
- Prepare size and setup of classrooms needed to support classes (participant materials polling questions breakout rooms)
- Work across teams to update and manage rosters to ensure schedules are kept current of any changes
- Responsible for maintaining SharePoint site for area(s) of responsibility
- Ensure award of CE credits
- Track and follow up with classroom training noshows and missed time attestations
- Participate in weekly status update meetings with LSS & LDM
- Produce VILT sessions and Teams Live Webcasts as necessary
- Submission/Assignment of learnings & Removal Requests of learnings
- Ownership of the shared mailbox to answer learners queries and questions
Learning administration
- Work in the Learning Management System (LMS) SuccessFactors to create learning items and class offerings
- Support the LSS in the curation of levelbased eLearning programs including opening programs in LMS and scheduling of webcasts as required
- Create and manage learning compliance tracking for area of responsibility weekly according to established deadlines
- Utilize LMS reporting functionalities to optimize learning administration tasks
- Overseeing the maintenance and enhancement of Excel databases by employing advanced features such as queries functions and pivot tables.
Facilitator support
- Assist the LDM with the administration of the facilitator management tool including recognition
- Available and accessible to facilitator for troubleshooting and support prior to during and after class
- Distribute evaluation summary reports to facilitators post session
- Create evaluation summary reports and distribute to LDM & Learning Leader for program debrief
Budget
- Review invoices and ensure accuracy before sending for approvals and payment
- Compile monthly learning accruals for areas of responsibility. and advise Learning Leader if any accruals are needed
To qualify for the role you must have
- Experience in managing conference logistics program deployment or project management
- Proficient in Excel (filters vlookups pivot tables and Power Query).
- Proficient in MS Teams SharePoint and Office 360
- Strong attention to detail and impeccable communication skills
- Strong analytical organizational and project management skills
- Great interpersonal skills and ability to build and maintain trusted relationships
- Willingness to work in a team environment
- Ability to manage multiple priorities independently during peak times
- Ability to take initiative and think through next steps / prioritize items to complete
- This position may require overtime during peak times.
What we offer
At EY our Total Rewards package supports our commitment to creating a leading people culture built on highperformance teaming where everyone can achieve their potential and contribute to building a better working world for our people our clients and our communities. Its one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. In addition our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future.Our Total Rewards package includes a comprehensive medical prescription drug and dental coverage a defined contribution pension plan a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year statutory holidays and paid personal days (based on province of residence) and a range of exciting programs and benefits designed to support your physical financial and social wellbeing. Plus we offer:
- Support coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way thats right for you
Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting ourneuroinclusionand accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Mtis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.
EY Building a better working world
EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
IC
Employment Type
Full Time
