Counter Sales job description typically involves assisting customers with product inquiries processing sales transactions maintaining a clean and organized sales counter and monitoring inventory levels.
Heres a more detailed breakdown of common responsibilities and skills:
Responsibilities:
Customer Service:
Greeting customers and assisting them with their needs.
Answering customer questions and providing product information.
Handling customer inquiries and resolving issues.
Ensuring customer satisfaction.
Sales Transactions:
Processing sales transactions accurately and efficiently.
Taking orders and processing payments.
Assisting with returns and exchanges.
Inventory Management:
Monitoring inventory levels and restocking merchandise as needed.
Maintaining a clean and organized sales counter and showroom.
Updating product inventory information.
Other Duties:
Answering phone calls and emails.
Assisting with other tasks as assigned by management.
Skills:
Customer Service Skills:
Excellent communication skills (verbal and written).
Ability to build rapport with customers.
Problemsolving skills.
Sales Skills:
Knowledge of products and services.
Ability to identify customer needs and make recommendations.
Closing sales and achieving sales targets.
Technical Skills:
Proficiency in using pointofsale (POS) systems.
Basic computer skills.
Other Skills:
Organizational skills.
Time management skills.
Ability to work in a fastpaced environment.