Position: Business Development Representative
Location: Lachine QC
DHL Express is a global logistics company founded in 1969 in San Francisco California. Since then we have grown to become one of the largest and most recognizable logistics companies in the world with a presence in over 220 countries and territories. Our commitment to sustainability has earned recognition as a leader in the logistics industry with initiatives such as our GoGreen program aimed at reducing the environmental impact of shipping operations.
What makes DHL great Our People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Start YOUR career with DHL today!
About the Role
Youll start by
- Using our CRM system to qualify prospects by telephone email online platforms Canadawide B2B sales no limits on industry
- Promoting DHL Express services to new and existing clients
- Acting as the customers point of contact to ensure all queries or issues are dealt with appropriately
- Coordinating with different departments on lead initiatives
- Working with supervisor on a regular basis for feedback opportunities
Then youll have the opportunity to
- Reactivate onboard and manage smallsized business accounts where companies use DHL Express services 36 x year
- Identify opportunities for growth and use of DHL Express services on a more frequent basis collaborating with our different sales channels
- Utilize our commercial tools to maximize revenue growth
- Practice with pipeline management to set up new businesses within DHL Express
- Provide outstanding customer service in English and French ensuring clear and effective communication and understanding of customer inquiries concerns and requests across Canada.
Our Investment in You
- Professional development and career advancement opportunities within DHL; including 1:1 coaching and an Individual Development Plan
- Training program to become a Certified International Specialist and a Sell Like Never Before training program that provides skills and strategies for successful sales.
- A commitment to Diversity Equity Inclusion and Belonging (DEIB).
- Comprehensive benefits package including dental medical RRSP and more.
- Hybrid work environment including both inoffice and work from home days.
- Employee Discounts and PerksEmployee & Family Assistance Program.
- 3 weeks of annual vacation and personal days.
- Lucrative uncapped performancebased commission structure with OTE of 60100k
Preferred Qualifications
College or University degree or 12 years prior sales experience
Prior experience with Customer Relationship Management tool.
Proficient with Microsoft Office
Outstanding phone presence with the ability to create rapport with prospective clients
Selfmotivated and driven to plan and execute sales generation
Commitment to exceed sales targets
Ability to work in a fastpaced environment to manage time and tasks effectively and strategically
Resiliency a positive attitude and the perseverance to succeed!
Bilingual in French or geographically mobile is a MANDATORY
This job description is written in accordance with the language requirements outlined in Quebecs Bill 96. Bilingualism in English and French is a fundamental requirement for this position to ensure customer quality service and experience and all candidates must be able to provide evidence of their language proficiency during the hiring process.
This is an exciting opportunity for those who are looking to grow their career with a global organization like DHL. We encourage our employees to think big and offer them opportunities to explore and experience different opportunities within the network. We believe in professional development but also personal growth. Apply now!
Thank you for your application. Those selected for an interview will be contacted. All applicants arerequiredto pass interviews and a criminal background check in order to qualify for the position.
We are an equal opportunity employer and believe we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce