Senior Spa Therapist

COMPANY

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for a Senior Spa Therapistto join our dedicated team at The Westin and Four Points by Sheraton Brisbane

Bewhere you can do your best workbeginyour purposebelongto an amazing global team andbecomethe best version of you.

Role Overview

The Heavenly Spa by Westin offers a tranquil retreat in the heart of Brisbane City. Immerse yourself in serenity with our relaxation pods indulge in rejuvenating facials soothing massages and revitalizing body treatmentsall thoughtfully designed to calm the mind and refresh the spirit. Extend your experience by enjoying our resortstyle pool steam room and the convenience of complimentary valet parking.

Join our team as a Senior Spa Therapist at the Heavenly Spa by Westin. In this role youll provide guests with personalized sensory experiences from indulgent massages and purifying facials to invigorating body therapies. With five treatment rooms including two designed for couples and a steam room our spa is an oasis of calm within The Westin Brisbane.

You will have day to day responsibility for equipment products cleanliness and hygiene of the treatment areas and assist with demonstrations/events as required. You will also have daily responsibility of your retail sales treatments (especially on facials) up selling and spa reception. You will also supervise and conduct the safety of users and equipment and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored.

Key responsibilities

• Provide professional services including massage body treatments waxing and skincare tailored to guests needs.
• Assess guest needs inquire about contraindications and evaluate skin condition to ensure the appropriateness of scheduled treatments.
• Offer personalized advice on proper skin hair or nail care and recommend home care regimens to maintain results.
• Promote and sell spa services and retail products with a balanced focus on service delivery and product sales 50/50 split).
• Prepare treatment rooms and workstations with necessary products equipment and supplies to ensure guest comfort and safety.
• Escort guests to and from treatment areas ensuring a seamless and relaxing experience.
• Assisting the treatments spa supervisor in driving and maintaining brand room and treatment standards.
• Maintain cleanliness and hygiene by cleaning maintaining and sterilizing tools and work areas and carry out room checks and feedback to senior team.
• Monitor and adhere to the daily schedule managing time effectively to stay on track with appointments.
• Handle inappropriate guest behavior professionally by stopping service and notifying the supervisor or manager.
• Taking ownership of the set up and close down of the spa each day.
• Report accidents injuries and unsafe conditions to management promptly.
• Complete safety training and certifications as required and follow propertyspecific emergency procedures.

About you

• Minimum of 2 years of experience in a spa ideally within a luxury spa environment.
• Confident in upselling and promoting retail products and spa services.
• Passionate about the spa industry with a desire to grow and learn.
• Open to exploring new product ranges spa experiences and equipment.
• Maintain uptodate skills and hold a recognized Beauty Therapy Diploma or Certificate IIIIV.
• Flexible availability to work on a 7day rotating roster including evenings early mornings weekends and public holidays.
• Demonstrate a proven track record of relevant experience strong communication skills (both verbal and written) excellent attention to detail and a vibrant engaging personality.

Benefits

• Uniform
• Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
• The best hotel training opportunities produced independently bythe Westin Brisbane and internationally recognized training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• Great places to work certified

Join us at The Westin and Four Points by Sheraton and be part of our dedication to excellence in service and operational is your chance to become part of the Westin Heavenly Spa team!

Marriott International is an equalopportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected underfederal state or local laws.