Service Technician
Service Technician
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1 Vacancy
Job Description
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industryleading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cuttingedge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable futureready solutions tailored to meet and exceed our clients needs. Learn more at www.pavion
Signet a Pavion company is seeking a talented and motivated Service Technician to join our security business unit.
Primary Responsibilities:
- Perform repair/maintenance and moves adds and changes of Mission Critical systems throughout New England including but not limited to: Security(CCTV Access Control Intrusion) & Wireless Communication
- Perform low voltage cable installation cable management cable terminations device installation and other assigned service duties as required
- Troubleshoot diagnose and repair systems and/ or equipment as necessary
- Complete Preventative Maintenance and system upgrades for systems as required
- Complete test reports and deficiency repairs for systems as required
- Produce accurate documentation of the all service performed on calls or tasks as assigned
- Provide daily updates as required and communication to the Service Team Lead for all assigned calls or tasks
- Perform detailed site survey visits to identify client needs and/or upgrade opportunities
- Think clearly and logistically to make accurate decisions based on personal and professional judgement and verifiable criteria
- Ability to independently service small to medium sized Mission Critical systems
- Ability to read and interpret service/project scopes one lines floor plans submittals specifications test reports and other related project documentation
- Proficient oral and written communication skills especially working in occupied and sensitive environments
- Proficient in cabling best practices running supporting and terminating category rated and multiconductor cabling
- Experience/ certified with Fire Stopping; must be able to firestop any penetrations made or found
- Basic understanding of computers and basic Microsoft Windows Applications
- Basic understanding of networking concepts (wired and wireless)
- Demonstrate basic skills required to configure and troubleshoot device connectivity (LAN and Internet access)
- Proficient with low voltage crimp tools testing tools (meters toners etc. and the use of other construction related tools
- Ability to demonstrate persistence tactfulness and responsibility; maintain silence regarding confidential information; make decisions based on personal judgement and verifiable criteria; deal effectively with people in actual job duties beyond giving and receiving instruction
- Demonstrate skills to provide competent customer service using active listening and empathy during various interactions (i.e. inperson phone email and chat)
- Must be selfmotivated and work well with others in a team environment
Basic Qualifications:
- High School Diploma or equivalent
- Minimum of 24 years experience with the service/installation and commissioning of low voltage/ Data Communication systems including Security (CCTV Access Control Intrusion) and Wireless Communication
- Minimum of 24 years experience related to all job duties of this position is required
- Service construction and/ or Industry experience required
- Experience Cabling low voltage infrastructure & terminations per all applicable state local codes and BICSI standards required
- Experience with Mission Critical Systems Security (CCTV Access Control Intrusion) and Wireless Communication required
- Experience with the following systems preferred: Honeywell Pro Watch Software House AMAG Genetec DMP Avigilon Hirsch Lenel S2 Bosch Milestone Ceragon Cambium Siklu
- OSHA 10
- MA State DLicense (Required for MA Security work)
- Reliable transportation valid drivers license and acceptable driving record
- Must be able to travel throughout New England as required (RI MA CT NH ME)
- Must be able to work off hours if/when projects require it (second third shift and weekends)
- Must be able to participate in the Service Department oncall rotation as required by SIGNET
- Must be able to see and hear clearly.
- Must be able to distinguish between colors (naturally or with correction); speak clearly; use arms and hands to reach for handle and manipulate objects; coordinate eyes and hands rapidly and accurately use hands to pull cables and wires use power tools and work in various positions.
- Must be able to climb and maintain body balance utilizing ladders lifts scaffolding; lift carry or push objects weighing up to 50 lbs; crouch stand and/or walk carrying equipment for long periods of time.
- Must be able to work in variety of temperature conditions throughout the calendar year; Safety clothing equipment/ PPE expected at all times.
Preferred Qualifications:
- Experience with integrated security control systems (lock control) within Detention Facilities Prisons and Courts and other sensitive environments
- Industry/ manufacturer certifications
- RI TST Data Licensing
- Firestop Certified (Hilti or 3M)
- Boom and scissor Lift Certified
Salary starting at mid $30s/hour commensurate with experience.
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Full-Time
