Spa Manager
Spa Manager
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Job Description
- Lead daily operations to ensure an elevated and seamless client journey from consultation to spa experience.
- Motivate manage and develop team members to consistently exceed performance standards.
- Hire train and onboard staff to align with our luxury service model and company values.
- Track KPIs and implement strategies to meet sales goals maximize productivity and improve client retention.
- Esthetician license and knowledge of the Dermalogica Image and Clarity RX product lines a plus!
- Manage scheduling supply ordering and inventory to maintain operational efficiency.
- Ensure compliance with all regulatory licensing and safety protocols.
- Review business metrics weekly to assess trends opportunities and ROI.
- Become proficient with the Zenoti booking system to enhance client management and followups.
- Support sales of packages and memberships upsell treatments and lead by example in client education.
- Maintain spa standards for cleanliness ambiance and brand representation.
- Must have at least 2 years of experience managing a spa or other membership based business with a proven track record of growing revenue year over year.
- 3 years of total management experience in any type of membership based business retail or hospitality industry a plus.
- California Esthetician or Massage therapist License strongly preferred.
- Must be reliable dependable have a strong work ethic able to work days evenings or weekends.
- Salesminded with a proven record of exceeding revenue targets.
- Professional appearance excellent communication skills and clientfocused demeanor.
- Must have a passion for the wellness industry and want to promote the benefits to clients.
- Schedule includes 6 hour shifts from either 8:302:30 2:308:30 during the week or 8:302:30 or11:306:30 on the weekends
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Employment Type
Part-Time
