DescriptionSchedule
Full Time Day Shift 80 hours biweekly)
Hours: Monday Friday 8:00am 5:00pm
General Summary
Establishes trusting relationships with identified disparate population groups that strengthens the patientprovider relationship and improves patient care. In addition disseminates health information in a culturally relevant manner and builds individual and community capacity to address health care needs.
ResponsibilitiesDuties and Responsibilities
- Assesses needs of population patient or individual on an ongoing basis. Identifies barriers to care and makes appropriate recommendations for followup or referral.
- Educates community members either individually or in groups about how to access and/or use the health care system. Shares relevant concerns from community members with medical providers or others within the health care system.
- Identifies and utilizes culturally appropriate outreach strategies to provide specific health promotion and disease prevention education to specific population groups. This may include but is not limited to: developing and coordinating a network of community lay leaders; implementing community education and screening events and; conducting relevant followup with participants.
- Assists as requested in the coordination of care for clients/patients. This may include but is not limited to: facilitating enrollment in public health insurance and charity care; conducting site visits with atrisk patients/clients and; providing a cultural context for effective medical care and behavior change as part of a clinical care team.
- Evaluates program outcomes/service effectiveness through tracking participation levels conducting participant surveys reviewing chart records and engaging patient in regular followups.
- Documents and maintains accurate and confidential records of client interventions.
- Actively participates on community coalitions and boards as an advocate for specific populations and as a liaison for WellSpan Health.
Travel Requirements:
- Estimated Amount: Travel required. Makes home visits.
QualificationsQualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- 1 year Experience in a community related position. Required
- Behavioral Health or Collaborative Care experience preferred
- Bilingual a major plus
- Epic EHR experience a plus
Licenses:
- Basic Life Support Upon Hire Required
Drivers License Statement:
Must possess a valid drivers license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Courses and Training:
- Basic knowledge of disease prevention/health promotion. Upon Hire Required
Knowledge Skills and Abilities:
- Excellent Communication and interpersonal skills.
- Proficient in SBAR technique.
- Ability to effectively present clinical information to the care team.
- Selfmotivated and dependable.
- Able to work independently.
- Ability to communicate in Spanish preferred.
Benefits Offered:
Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Shortterm disability
Education assistance
Financial education and support including DailyPay
Wellness and Wellbeing programs
Caregiver support via Wellthy
Childcare referral service via Wellthy