Real Estate Operations Manager fmd
Real Estate Operations Manager fmd
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Job Description
Here you can find ourGerman speaking jobs.
ABOUT WUNDERFLATS
Wunderflats is Germanys market leader for flexible furnished housing. The Berlinbased scaleup was founded in 2015 by Jan Hase and Arkadi Jampolski. The platform provides easy and secure solutions for mediumterm rentals with a minimum rental period of one month connecting those seeking flexible housing with those offering it.
Wunderflats provides a comprehensive rental solution offering verified rental agreements apartments tenants and landlords along with additional services such as professional photography and rental management.
Wunderflats currently lists over 50000 apartments in Europe and has over 190 employees. For more information visit wunderflats.
We are looking for a proactive and resultsdriven Real Estate Operations Manager who takes ownership and ensures that our rental processes run smoothly. Are you resilient solutionoriented and not afraid to take on challenges Then you are exactly who we need!
Your Responsibilities
- Take charge of all tenantrelated topics from bookings with landlords making sure every step of the process runs effortlessly.
- Lead tenant checkins and checkouts in Berlin ensuring arrivals and departures are smooth seamless and memorable.
- Handle tenant inquiries complaints and damage reports with precision care and a solutiondriven mindset.
- Drive continuous improvements in processes always seeking ways to enhance efficiency and maximize tenant satisfaction.
- Collaborate closely with cleaning maintenance and service teams to uphold exceptional living standards.
- Oversee operations in Hamburg and Munich working seamlessly with external partners to maintain toptier service.
- Manage and document tickets with ease always striving for innovative and longlasting solutions.
How you will add value
- You have initial experience in real estate management or a comparable operational role
- You have a handson mentality are pragmatic detailoriented and actiondriven
- You demonstrate resilience and a thick skin handling complaints and challenging situations with a problemsolving mindset
- You possess strong communication skills and are fluent in German (C1 and English (C1 enabling you to professionally engage with tenants landlords and external service providers
- You have a high level of responsibility and organizational skills allowing you to efficiently manage your portfolio
- You have an interest in improving operational processes and continuously optimizing workflows
Whats in it for you
- #CollaborativeCulture: Join our international team in a vibrant scaleup environment where your contributions matter. Youll be part of impactful projects that shape our growth and success.
- #WorkLifeBalance: Our working hours are flexible and familyfriendly. We operate a hybrid policy with specific office days.
- #WorkFromAbroad: Enjoy the flexibility to work outside your home country (preferably within the EU) for up to 63 days per year subject to internal checks and dependent on your role.
- #ProfessionalDevelopment: Advance your career with tailored development opportunities ensuring you continue to grow and expand your skill set.
- #WunderOffice: Collaborate in our stateoftheart Berlin office located in Hackescher Markt. Our workspace features ergonomic workstations collaborative spaces a rooftop terrace and complimentary healthy snacks and beverages to keep you energized.
- #TeamSpirit: Engage in a vibrant community through regular teambuilding events including annual summer and winter celebrations and afterwork gatherings that foster connection and teamwork.
- #MoreBenefits: Access exclusive perks including discounted memberships at Urban Sports Club valuable offerings from FutureBens annual travel tickets and additional benefits designed to enhance your lifestyle and overall wellbeing.
*We at Wunderflats value the diversity of our team and stand for equal opportunity and nondiscrimination. We respect all differences from person to person visible or not.
Required Experience:
Manager
Employment Type
Full Time
