Retail Experience Manager SoCal - Indian Motorcycle Slingshot

At Polaris Inc. we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are and we create incredible products and experiences that empower us to THINK OUTSIDE.

The Retail Experience Manager (REM) is responsible for the instore of the motorcycle divisions gotomarket plans as well as growing both Motorcycle unit sales and parts garments and accessories (PG&A) business within the assigned territory (Southern California & Hawaii) Through strategic partnerships with business units Dealer Sales team and dealers the REM is responsible for Motorcycle unit sales PG&A revenue and stocking goals; Driving customer satisfaction dealer and business unit profitability. The REM will also be responsible for instore retail experience including merchandising of whole good units branded accessories and apparel. The REM will execute instore product and customer experience training as well as support local and regional events and ensure dealers are compliant with brand standards. Ideal candidate would be located within 60 miles of Los Angeles/Riverside County.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Retail

• Works with dealerships to identify opportunity gaps using Key Performance Indicators.
• Works with dealer to Implement corrective measures to eliminate constraints in the dealers sales process.

Parts Garments Accessories Performance

• Works with dealerships to meet division stocking and inventory goals of branded parts garments and accessories inclusive of stocking and minimizing obsolete inventory
• Ensures proper instore and online sales processes to maximize dealer PG&A profitability
• Solicits and maintains compliance of PG&A stocking profiles
• Optimize the buying experience through robust PG&A merchandising
• Develop and execute PG&A retail plans

In Store Retail Experience

• Lead showroom merchandising and accessorizing strategies to improve the overall retail experience.
• Communicates merchandising successes opportunities and solutions to sales leadership and PG&A teams to drive results.
• Drives sales and profitability through proper merchandising and overall presentation of motorcycles and PG&A within assigned dealerships. (on floor on walls on units)
• Drive PG&A performance and profitability through the implementation of a PG&A sales process ensuring strong integration into the new unit sales process
• Ensure product displays are set timely and correctly based on merchandising fundamentals and designated planograms ensuring dealer partners are upholding the integrity of the IMC & Slingshot brands.
• Work with dealers to maintain proper inventory through the setting of appropriate stocking profiles through a retaildriven perspective.
• Direct dealers to proper resources communicate with internal partners and escalate when appropriate to quickly resolve issues with win/win solutions.

Customer Experience

• Lead customerfirst mindset across the assigned dealer network
• Review customer satisfaction measurement tools and KPIs to understand strengths and opportunities to ensure industryleading customer satisfaction in assigned territory.
• Implement corrective and preventative procedures in store to ensure positive customer experience and dealer ratings.

Train

• Deliver training to dealer sales staff in critical areas of sales process and product knowledge to include motorcycle and related garment and accessory products and business practices
• Deliver training to improve dealer customer satisfaction in the dealership
• Ensure dealer staff is current on required training modules

Audit

• Protect and grow share of store: Manage share of floor wall and displays for each motorcycle brand
• Confirm proper point of purchase materials set in store and online
• Sellin and monitors division branding requirements.

Event Support

• Supports the motorcycle field sales events and marketing teams in the planning and onsite of national regional and local sales events
• Enhances customer experience at events by providing a consistent professional representation of the Indian Motorcycle and Slingshot brands.

Brand Advocate

• Cultivate positive relationships with dealership teams
• Maintain frontofmind brand awareness and brand loyalty

SKILLS & KNOWLEDGE

• Bachelors degree in business marketing or a related field strongly preferred
• 23 years of business and/or retail experience required; Business to Business sales and Powersports industry experience preferred
• Strong ability to influence decisionmaking and construct a business case to accomplish desired business unit goals.
• Working knowledge of dealer systems and processes and merchandising within a retail operation; ideally within a 2tier distribution model
• Ability to apply value selling principles and win through influencing a must
• Understanding appreciation and passion for the motorcycle industry
• Proficient in all MS Office software suites
• Demonstrated ability to communicate effectively both verbally and in writing
• Must appreciate and maintain the highest level of customer service through relationship building and meeting commitments.
• Works semiindependently while taking direction/advice from manager and senior team members. Communicating improvement recommendations to senior team members.

WORKING CONDITIONS

• Must be willing to reside in the territory preferred location is within 60 miles of Los Angeles/Riverside County
• Road Warrior Extensive daily travel within a territory of up to 80.
• Monthly travel could include up to eight overnights or more.
• Will be responsible for monthly travel to dealerships located in Southern California and Hawaii
• Ability to lift up to 40 pounds.
• Frequent bending twisting stooping reaching and lifting.
• Required to stand on a cement floor for long periods of time.
• Some travel to remote locations and Polaris corporate locations may be required
• Work from your home office with support from the corporate location

#LINT1

The pay range for California is $62000 to $82000 per year. Individual salaries are determined through a wide variety of factors including but not limited to education experience knowledge skills and geography.

To qualify for this position former employees must be eligible for rehire and current employees must be in good standing.

We are an ambitious resourceful and driven workforce which empowers us to THINK OUTSIDE. Apply today!

At Polaris we put our employees first by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation including a marketleading profitsharing plan that is fundamental to our payforperformance culture.At Polaris employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generousmatching contribution to 401(k) financial wellness education and consultation to plan for their financial future. In addition to competitive pay Polaris provides a comprehensive suite of benefits including health dental and vision insurance wellness programs paid time off gym & personal training reimbursement life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off we support employees who actively volunteer their time efforts and passions to improve the health and wellbeing of the communities in which they live play and work. Employees at Polaris drive our success and are rewarded for their commitment.

About Polaris

As the global leader in powersports Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris highquality product lineup includes the Polaris RANGER RZR and Polaris GENERAL sidebyside offroad vehicles; Sportsman allterrain offroad vehicles; military and commercial offroad vehicles; snowmobiles; Indian Motorcycle midsize and heavyweight motorcycles; Slingshot motoroadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats including industryleading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts garments and accessories. Proudly headquartered in Minnesota Polaris serves more than 100 countries across the globe. www.polaris

EEO Statement

Polaris Inc. is an Equal Opportunity Employer and will make all employmentrelated decisions without regard to race color religion creed sex sexual orientation gender identity national origin age disability marital status familial status status with regard to public assistance membership or activity in a local commission protected veteran status or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process or otherwise need assistance or an accommodation in the recruiting process should contact Human Resources ator.To read more about employment discrimination protection under U.S. federal law see:Know Your Rights: Workplace Discrimination is Illegal (eeoc).