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Technology Services Technician Technology Services

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1 Vacancy
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Job Location drjobs

Lincoln, NE - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

Reports To: Associate Director of Technology
Classification: NonExempt
Schedule: Monday Friday; 8:00am4:00pm

About CEDARS
At CEDARS our mission is to help children achieve safety stability and enduring family relationships. For over 75 years thousands of kids and families have found refuge and a new beginning at CEDARS. As one of Nebraskas most trusted human service organizations we make sure that kids feel safe and secure. At the same time were giving parents foster families and partnering agencies the support they need to care effectively for kids.

Job Summary
The Technology Services Technician shall ensure technologybased systems are running efficiently and manage the help desk ticket system.

Responsibilities
  • Work as a member of the technology team to support overall technology needs of the agency.
  • Assist in managing software in a Microsoft environment and troubleshooting and troubleshooting phone systems.
  • Provide computer support to employees in all CEDARS locations.
  • Install configure and maintain business computer software including Microsoft Windows operating and application systems and various authorized software applications.
  • Perform computer maintenance such as hardware upgrades memory installation and troubleshooting.
  • Perform other duties as assigned by supervisor.
  • Assist with Onboarding new staff
  • Helpdesk first responder
  • Adhere to all policies and procedures of CEDARS.
  • Maintain confidentiality of clients served by this organization and professional boundaries in the provision of services. Treat all clients with dignity and respect.

Job Skills / Requirements

  • Certifications are preferred.
  • The ability to work positively with nontechnical team members.
  • A genuine interest in and concern for all youth and families.
  • Sensitivity to the cultural and socioeconomic characteristics of the clients and families CEDARS serves.
  • Ability to represent CEDARS in a positive and professional manner.
  • Must be able to follow verbal and written directions.
  • Ability to communicate clearly and concisely.
  • Have a valid Nebraska drivers license and a good driving record.

Education Requirements (Any)

Associates Degree Required

Additional Information / Benefits

As a fulltime active employee you are eligible to participate in the following benefits:
  • medical dental and vision coverages
  • flexible spending accounts and health spending accounts
  • personal leave emergency leave paid holidays and floating holidays
  • retirement plan with 5 company match
  • life & longterm disability insurance
  • employee assistance program
  • wellness and engagement program
  • early childhood childcare discount
  • opportunities to collect overtime hours if desired
  • shift differentials for certain shifts worked and holidays
  • mileage reimbursement
  • extensive training and professional development opportunities

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Long Term Disability 401K/403b Plan Childcare Discount

This is a Full and PartTime position

Number of Openings for this position: 1




Required Experience:

IC

Employment Type

Part-Time

Company Industry

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