Business Intelligence Product Owner - Agile
Business Intelligence Product Owner - Agile
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Job Description
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
** This position is onsite in Atlanta GA or Richmond VA **We are seeking a highly skilled BI Tools Product Owner with a technical background in Business Intelligence tools and Agile project management. This role is responsible for overseeing implementations administration and support of a suite of BI tools (Qlik PowerBI Tableau Microstrategy Alteryx Sigma Trix) managing change and incident management processes ensuring operational efficiency across the BI platform and supporting teammates with policy and processrelated questions. Additionally this role will coordinate the onboarding of new BI tools and provide training on incident and change management processes for team members. The ideal candidate will also drive the of BI initiatives in Rally PM TOOL supporting both ongoing and future platform improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
- BI Platform Management: Oversee the administration implementations and issue resolution for related BI tools including Qlik PowerBI Tableau Microstrategy Alteryx Sigma and Trix. Manage and support processes for system stability performance and scalability.
- Agile & Rally Management: Act as the Rally Product Owner for BI tools ensuring that all work aligns with business objectives. Approve stories manage technical debt asset hardening patching and track progress on horizontal activities.
- Change & Incident Management: Lead the change management process for BI tools ensuring changes are approved and documented. Manage incident and problem tickets to ensure prompt resolution and minimal service disruption.
- CrossTeam Collaboration: Work with crossfunctional teams to ensure BI tools and services align with business needs. Engage with stakeholders to gather requirements track progress and communicate updates.
- Risk Management & Compliance: Identify and mitigate risks to BI tool support and ensure compliance with industry standards and internal procedures. Maintain documentation for audits and support disaster recovery initiatives.
- Performance & Efficiency: Drive operating efficiencies through performance improvements and implement automation opportunities to optimize BI operations.
- Reporting & Stakeholder Engagement: Provide quarterly updates and presentations for Program Increments (PI). Represent BI tools in meetings including SLA OPEX (Operational Excellence)and OrganizationalStandups.
- Onboarding New BI Tools:Coordinate the onboarding of new BI tools ensuring smooth integration with existing systems and processes.
- Training:Provide training on incident and change management processes to new team members ensuring they are wellequipped to follow best practices and maintain operational standards.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelors degree in business engineering design or technology field; or related field or equivalent combination of education and professional experience
- 3 years of banking financial services digital or other relevant work experience
- 2 years of product analysis technology and/or design experience
- Comfortable managing concurrent projects in a fastbased resultsdriven environment
- Comfortable with ambiguity leading work autonomously and making independent decisions
- Welldeveloped verbal and written communication skills
- Welldeveloped analytical decisionmaking and problemsolving skills
- Solid understanding of trends in technology and in the financial services industry
- Ability to learn and translate technically complex concepts into businessfriendly terminology
- Considerable tact diplomacy and people skills
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products to analyze and communicate complex information to business leadership
Preferred Qualifications:
- Experience with BI tools (Qlik PowerBI Tableau Microstrategy Alteryx Sigma Trix).
- Strong technical background in BI operations with handson experience in upgrades migrations and incident management.
- Familiarity with Agile methodologies specifically Rally or similar tools for managing product initiatives.
- Experience in change management incident/problem management and ITIL best practices.
- Excellent communication coordination and collaboration skills with the ability to manage crossfunctional relationships and drive results.
- Experience in change management incident/problem management and ITIL best practices
- Strong mentoring and training abilities to support new team members.
- Certifications in BI tools Agile (e.g. Scrum Master) or ITIL.
- Experience with cloudbased BI platforms (e.g. AWS Azure).
- Focus on driving automation and continuous improvement in BI operations.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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Employment Type
Full-Time
